Austin Smith
Henderson,NV
Summary
Experienced with operational process improvements and streamlining workflows for efficiency. Utilizes strong problem-solving skills and collaborative approaches to meet organizational goals. Track record of effective resource management and implementing best practices for operational success.
Overview
13
13
years of professional experience
Work History
Landside Operations Specialist
Department of Aviation
02.2025 - Current
- Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
- Successfully managed multiple projects simultaneously while adhering to deadlines and budget constraints.
- Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
- Collected, arranged, and input information into database system.
- Provide excellent customer service for guest.
- Authorized to give tickets to guest who do not follow the rules.
- Experience with Harry Reid Airport
- Work 4-10 hour shifts.
Armed Security Officer
Palace Station Casino
06.2022 - 02.2025
- Responded quickly to incidents and assessed active situations for security concerns.
- Completed full building and grounds patrols to spot and investigate concerns.
- Demonstrated sound judgment under pressure when making critical decisions regarding site safety and threat mitigation measures.
- Completed full building and grounds patrols every hour to spot and investigate concerns.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
- Became firearm, cpr, bike , and stop the bleed Certified.
- Responded decisively to emergency situations with effective crisis management tactics, mitigating potential harm or damage.
- Maintained physical fitness to perform physically demanding job tasks.
- Reduced incidents of theft and vandalism by maintaining a strong visible presence at designated checkpoints.
Laborer
Aertek Affiliated Services Inc.
04.2021 - 05.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
- Mitigated potential hazards with thorough site cleanup efforts at the end of each workday.
Armed Security Guard
United Coin
03.2017 - 05.2021
- Reduced incidents of theft and vandalism by implementing strict security protocols.
- Participated in ongoing training programs to stay current on industry best practices and enhance professional skills.
- Maintained accurate documentation of all security-related activities, ensuring compliance with regulatory requirements.
- Supported company goals by adhering to established policies and procedures regarding safety and security measures.
- Collect money from different locations around the valley.
- Paid out jackpots to winning customers.
- Work 4/10 hour shifts.
- Went through firearms and cpr training.
Slot Technician
Poker Palace Casino
04.2013 - 09.2014
- Reduced downtime of machines through preventive maintenance routines that identified potential issues early on in their progression.
- Ensured regulatory compliance by following established guidelines for gaming machine operation, testing, and reporting procedures.
- Streamlined the installation process for new slot machines, reducing downtime and minimizing disruptions to casino operations.
- Collaborated with manufacturers and vendors to obtain necessary parts and equipment for repairs, maintaining an adequate inventory at all times.
- Performed minor repairs and made adjustments to slot machines to resolve common problems.
- Optimized gaming experiences for patrons by adjusting payout percentages according to company guidelines.
Sign Builder
Vision Sign Inc
02.2013 - 05.2014
- Worked closely with owners throughout process to keep projects in line with individual visions.
- Maintained professional relationships with clients throughout the duration of each project, keeping them informed on progress updates and addressing any concerns as needed.
- Trained new staff on proper building techniques, site regulations and safety protocols.
- Interpreted blueprints accurately, building structures to exact specifications.
- Solved complex construction issues promptly with creative problem-solving abilities, preventing costly delays or compromises in quality.
- Used personal expertise and craftsmanship to complete residential and commercial renovations.
- Demonstrated strong leadership skills by overseeing teams of skilled laborers and tradespeople across multiple projects simultaneously.
- Build custom signs in the Las Vegas Valley.
Education
Gender Studies
Legacy High School
North Las Vegas, NV05-2012
Skills
- Operational efficiency
- Planning and coordination
- Cross-functional communication
- Experience in leadership
- Teamwork and collaboration
- Problem-solving
- Excellent communication
Timeline
Landside Operations Specialist
Department of Aviation
02.2025 - Current
Armed Security Officer
Palace Station Casino
06.2022 - 02.2025
Laborer
Aertek Affiliated Services Inc.
04.2021 - 05.2022
Armed Security Guard
United Coin
03.2017 - 05.2021
Slot Technician
Poker Palace Casino
04.2013 - 09.2014
Sign Builder
Vision Sign Inc
02.2013 - 05.2014
Gender Studies
Legacy High School
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