Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Austin Stern

Medford Lakes,NJ

Summary

Resourceful professional in online commerce, known for high productivity and efficient task completion. Skilled in digital marketing strategies, e-commerce analytics, and customer relationship management. Excels at communication, problem-solving, and adaptability, ensuring seamless operations and customer satisfaction in fast-paced environments.

Overview

7
7
years of professional experience
1
1
Certification

Work History

E-Commerce Specialist

Self Employed Web
Flagstaff, AZ
05.2020 - Current
  • Conducted strategic sourcing of aftermarket products for e-commerce resale.
  • Identified and procured goods to sell across multiple online platforms.
  • Established strong supplier relationships to ensure product availability.
  • Ensured quality control throughout the procurement and sales processes.

Mountain Safety and Lift Operations

Vail Resorts Inc
Keystone, CO
01.2019 - 03.2020
  • Prioritized guest safety and mountain enjoyment through effective assistance and support.
  • Collaborated with ski patrol to ensure swift response to any emergencies.
  • Conducted thorough pre-operation checks of lift systems to maintain safety standards.
  • Educated guests on mountain safety practices to promote awareness and reduce risks.
  • Resolved daily issues promptly, ensuring seamless operations and enhanced guest experience.
  • Adapted to changing weather conditions to uphold safety and service quality.
  • Completed extensive training programs to enhance operational proficiency and customer service skills.

Lifeguard

Medford Lakes Colony
Medford Lakes, NJ
05.2018 - 08.2018
  • Resolved conflicts and provided exceptional customer service to enhance satisfaction.
  • Collaborated effectively within teams under pressure to achieve goals.
  • Made informed decisions in high-stress situations to mitigate risks.
  • Maintained attention to detail and vigilance in all tasks completed.
  • Demonstrated dependability and punctuality consistently throughout projects.

Education

Bachelor of Science - Political Science

Northern Arizona University
Flagstaff, AZ
05-2025

Skills

  • Research methods
  • Public speaking
  • Policy analysis
  • Data analysis
  • Customer service
  • Project management
  • Team collaboration
  • Communication
  • Problem solving
  • Digital marketing strategy
  • Adaptability

Certification

CITI Program – IRB Research Ethics Certification
Issued by Northern Arizona University | Completed: February 17, 2025 | Expires: February 17, 2029

  • Training included: ethical principles in human subjects research, informed consent, privacy & confidentiality, IRB protocols, and regulatory compliance under U.S. federal guidelines.

Timeline

E-Commerce Specialist

Self Employed Web
05.2020 - Current

Mountain Safety and Lift Operations

Vail Resorts Inc
01.2019 - 03.2020

Lifeguard

Medford Lakes Colony
05.2018 - 08.2018

Bachelor of Science - Political Science

Northern Arizona University

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