Austin Stone

• Performed basic troubleshooting on mechanical components when necessary.
• Inspected truck for defects and safe operating condition before, during and after trips.
• Read and interpreted maps to determine vehicle routes.
• Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
• Maintained and reconciled general ledger accounts.

• learned how to repair minor body damage such as dents, scratches, rust spots and paint chips on semi trucks using a variety of tools.
• Provided support to existing staff on various tasks and duties.
• learned more about the mechanical side of the trucking industry.

• Maintained detailed records of truck operations, including fuel receipts, mileage logs, and other required documents.
• Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
• Managed unexpected emergencies and route changes with calm and professionalism.
• Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.

• Communicated with dispatchers regarding pickup and delivery times.
• Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.
• Transported goods to and from specified destinations in accordance with delivery schedules.

• Assisted customers with parts selection and ordering.
• Provided excellent customer service by greeting customers upon arrival; offering assistance when needed; providing product knowledge when requested; addressing customer complaints in a professional manner.
• Maintained accurate records of all transactions including sales receipts, credit card charges and cash payments.
• Performed daily cycle counts on inventory items in order to maintain accurate stock levels.

• Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
• Promoted positive customer service by delivering on-time shipments and fully resolving issues.

• Sustained safety protocol, ensuring proper, cost-effective and safe handling of equipment and material usage.

Installation of Direct Tv applications along with Television Antennas,Customer service in Store. Installed Smart start applications in vehicles.

Well trained in all aspects of the operation of Kentuck Fried Chicken from Cooking and preparing the food to Front Register and customer service needs.