Austin Tatum
Lafayette,LA
Summary
- At Mr. Chazz's Firework Stand, I spearheaded initiatives that significantly boosted sales through strategic upselling and exceptional customer service, demonstrating a strong work ethic and team management skills. My efforts in optimizing product organization and resolving guest concerns efficiently contributed to a notable increase in customer satisfaction, showcasing my ability to enhance brand awareness and engagement.
Overview
11
11
years of professional experience
Work History
Firework Stand
Mr. Chazz
07.2023 - 08.2023
- Increased sales by effectively upselling food and beverage items to guests during events.
- Contributed to positive staff morale by fostering a supportive, collaborative atmosphere among team members.
- Enhanced customer experience by providing exceptional service and maintaining a clean, well-stocked concession area.
- Optimized stand organization by arranging products strategically for maximum visibility and ease of access for both staff members and guests alike.
- Maintained a positive, professional demeanor at all times, even in challenging situations; consistently provided exceptional service to guests while overseeing stand operations.
- Resolved guest concerns professionally and efficiently, resulting in increased satisfaction ratings from patrons.
Volunteer
Hashtaglunchbag
11.2012 - 12.2019
Doing Volunteer work for HashtagLunchbag showed me at a young age how to cater to those that are less fortunate than I am. Or those struggling and in a hard point in there lives.
Education
Business Finance
University of Louisiana At Lafayette
Lafayette, LABrother Martin High School
New Orleans, LASkills
- Team Management
- Brand Awareness
- Driven Work Ethic
- Customer Service
- Cash Handling
- Customer Engagement
- Store Opening and Closing
Accomplishments
I have had the opportunity to work in St. Louis wit the organization called Hashtaglunch bag to cater tot he homeless and take care of them by providing food and more
I was a college athlete this past year persevering through 3 heart surgeries and becoming the top 400 meter runner on my team
Maintained a 3.4 GPA
Timeline
Firework Stand
Mr. Chazz
07.2023 - 08.2023
Volunteer
Hashtaglunchbag
11.2012 - 12.2019
Business Finance
University of Louisiana At Lafayette
Brother Martin High School
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