Austin Tavares
Bristol,USA
Summary
Dynamic professional with a proven track record at Chisholm Chisholm & Kilpatrick LTD, excelling in data analysis, document management, team collaboration, and functioning in a time-sensitive, high-stakes environment. Adept at time management, driving efficiency, team based and multi-departmental collaboration, and achieving outstanding results in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Paralegal; Client Advocate; Expert Team File Analyst
Chisholm Chisholm & Kilpatrick LTD
Providence, RI
09.2021 - Current
- Oversaw a high volume of unique client cases for review and extrapolation each week.
- Produced highly detail-oriented reports and reviews of high-risk, time-sensitive client materials under strict deadlines.
- Functioned within a dynamic team with internal cooperation and provided assistance to additional teams per request.
- Maintained pace and productivity under the consistent strain of high-volume workloads, including regularly handling cases of extremely sensitive and traumatic personal client information.
- Maintained annual training certifications for cybersecurity, HIPAA, VA Departmental Standards, and communication and sensitivity standards.
- Analyzed and compiled data from client files.
- Crafted medical and vocational reports to supplement legal arguments in benefits claims cases.
- Managed and processed client invoices and disclosure permission agreements.
Cash Office Supervisor
Price Rite Supermarkets
Swansea, MA
05.2014 - 07.2017
- Raised the store's performance record to the highest-rated Price Rite of over 60 locations.
- Implemented new hiring, orientation, and training strategies.
- Increased longevity of new hires by over 50%.
- Managed over 50 employees.
- Directly oversaw the ordering, receiving, scheduling, shrink control, and financials of four departments.
- Implemented cross-training strategies to improve efficiencies in pace, productivity, scheduling, and employee retention.
Research Librarian
Bristol Community College
Fall River, MA
01.2014 - 12.2016
- Oversaw the purchasing of new academic resources and technologies based on student needs.
- Compiled circulation statistics and drafted briefing reports on a daily basis.
- Functioned within a multi-departmental team, distributing information across campus offices to ensure consistent in-the-loop collaboration.
- Assisted professors with scheduling private student sessions and maintaining consistent academic resource allocations to library holdings.
Education
Bachelor of Arts - Political Science and Pre-Law
University of Massachusetts Dartmouth
North Dartmouth, MA05.2022
Associate of Arts - Criminal Justice
Bristol Community College
Fall River, MA12.2019
Skills
- Microsoft Suite
- Event planning
- Data analysis
- Document management
- Team collaboration
- Social wellness
- Time management
- Research and data collection
Volunteer Experience
- Political engagement via door knocking, phone banking, and planning social events with over 100 attendees
- Local city clean-up projects; recipient of Fall River City Cleanup Award
- Masonic Lodge Charitable Finances Auditor; balanced books and increased annual revenue by 30%
- Substance Abuse Resources Volunteer; directing patients to local resources with accompanying paperwork
Timeline
Paralegal; Client Advocate; Expert Team File Analyst
Chisholm Chisholm & Kilpatrick LTD
09.2021 - Current
Cash Office Supervisor
Price Rite Supermarkets
05.2014 - 07.2017
Research Librarian
Bristol Community College
01.2014 - 12.2016
Bachelor of Arts - Political Science and Pre-Law
University of Massachusetts Dartmouth
Associate of Arts - Criminal Justice
Bristol Community College
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