Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Certification
Work Availability
Timeline
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Austin Taylor

Dunbar

Summary

Tech-enthusiastic and detail-oriented professional with a strong passion for information technology and problem-solving. Experienced in customer-facing environments where quick thinking, troubleshooting, and clear communication were essential. Bringing transferable skills in technical support, system navigation, and workflow efficiency, with a commitment to continuous learning and growth in IT. Seeking an opportunity to contribute to a forward-thinking team as an IT Support Specialist, Help Desk Technician, or related role.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

Kroger
04.2023 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Freelancer 3D-Modeling

Self-employed
03.2021 - Current
  • Managed multiple projects simultaneously while maintaining a high level of attention to detail and organization.
  • Enhanced client satisfaction by delivering high-quality work within deadlines.
  • Analyzed user feedback to gather input and identify areas required for improvement.
  • Collaborated with designers to produce accurate and detailed 3D models, streamlining the development process.
  • Developed customized textures and shaders to enhance the realism of 3D models in various lighting conditions.

Education

Associate of Science - Software Engineering

BridgeValley Community And Technical College
South Charleston, WV

Capital High School
Charleston, WV
05-2021

Skills

  • Customer service

  • Teamwork

  • Problem-solving

  • Troubleshooting

Accomplishments

  • Supervised team of 12 staff members.

Interests

  • Coding and Programming
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Developing software, websites, and apps in various programming languages
  • Cybersecurity
  • Network Engineering

Certification

  • CompTIA A+ (Currently Pursuing)
  • CompTIA Security + (Currently Pursuing)
  • CompTIA Network + (Currently Pursuing)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Retail Sales Associate

Kroger
04.2023 - Current

Freelancer 3D-Modeling

Self-employed
03.2021 - Current

Associate of Science - Software Engineering

BridgeValley Community And Technical College

Capital High School

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