Austin Tinton
Ocala,FL
Summary
Detail-oriented professional recognized for exceptional time management and organizational skills. Proven adaptability and resilience in challenging environments, contributing to team success through a proactive approach. Strong work ethic complemented by punctuality and reliability, ensuring high-quality outcomes in collaborative settings.
Overview
10
10
years of professional experience
Work History
PM Service Administrator
Cummins Inc.
04.2023 - Current
- Managed generator planned maintenance service events across 5 branches in Texas and Oklahoma
- Consistently met key performance indicators at former branches and achieved monthly growth at new locations
- Led multiple branch meetings each month to strengthen cooperation between service support and branch teams
- Maintained open communication with technicians and customers to address all needs to ensure exceptional results
General Manager
Connor Tractor
Ocala, FL
01.2023 - 04.2023
- Implemented processes and procedures to improve safety and organization of dealership
- Inspired employees to work as cohesive team while delivering exceptional service to customers
- Managed all aspects of daily business operations including budgeting, scheduling, service department, customer service and sales
Field Service Supervisor
Cummins Inc.
Ocala, FL
06.2021 - 12.2022
- Coordinated work between team, other departments, subcontractors and customers.
- Regularly monitored team metrics to work with technicians and achieve maximized potential
- Resolved critical issues in a time-sensitive manor using analytical and adaptability skills
- Initiated process improvements to reduce costs and promote customer retention
Diesel/Power Generation Technician
Cummins Inc.
Ocala, FL
03.2015 - 06.2021
- Handled all delegated tasks, including planned maintenance and repairs on engines and generators in the shop as well as the field
- Diagnosed systems by use of Insite, Inpower, QSOL, EDS, and collaborating with colleagues
- Demonstrated flexibility and willingness to learn by transitioning from engines to generators to promote knowledge expansion
Education
Certificate - Diesel Technology
Cummins Power South University
Tampa, FL06.2015
Skills
- Efficient Task Organization
- Adaptable Problem Solver
- Collaborative Approach
- Customer-Centric Approach
- Timely and Dependable
- Meticulous Attention
Timeline
PM Service Administrator
Cummins Inc.
04.2023 - Current
General Manager
Connor Tractor
01.2023 - 04.2023
Field Service Supervisor
Cummins Inc.
06.2021 - 12.2022
Diesel/Power Generation Technician
Cummins Inc.
03.2015 - 06.2021
Certificate - Diesel Technology
Cummins Power South University
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