Austin Turner
River Falls,WI
Summary
Results‑driven sales professional with a strong background in consultative selling, relationship building, and technical product expertise across multiple industries. Recognized as a top performer for delivering personalized solutions that align customer needs with long‑term value. Skilled at understanding client pain points, presenting clear product recommendations, and providing reliable follow‑through from first conversation to final delivery. Brings a proven ability to manage high‑volume customer interactions, identify growth opportunities, and build trust that leads to repeat business. Ready to leverage strong communication, problem-solving, and cross-team coordination skills to support local businesses and drive territory growth as a Local Sales Representative.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
T-Mobile
New Richmond, Wisconsin
04.2026 - Current
- Sales Growth — Drove revenue by consistently achieving 120–200% of monthly sales targets for devices, accessories, and service plans.
- Customer Conversion — Increased customer plan upgrades and add‑ons through needs‑based selling and clear product demonstrations.
- Customer Experience — Delivered high‑quality, personalized service by greeting customers, identifying needs, and recommending the best T-Mobile solutions to improve satisfaction and retention.
- Retention Support — Reduced churn by helping customers resolve issues quickly and educating them on T‑Mobile benefits and loyalty programs.
- Operational Efficiency — Improved store efficiency by accurately processing transactions, managing inventory counts, and maintaining compliance with T‑Mobile standards.
Sales Associate
Schuler Shoes
Woodbury, Minnesota
04.2025 - 04.2026
- Top Sales Recognition — Ranked as one of the top sales associates company-wide by consistently delivering high sales volume, exceptional customer service, and strong product knowledge.
- Customer Service — Delivered personalized service by greeting customers, assessing footwear needs, and recommending comfort-focused shoes and accessories, enhancing customer satisfaction.
- Product Expertise — Maintained deep knowledge of brands, fit types, orthotics, accessories, and foot-health solutions to guide customers toward supportive and properly fitted footwear.
- Checkout & Transactions — Processed purchases, returns, and exchanges accurately while ensuring a smooth and friendly checkout experience.
- Store Operations — Managed daily operations including inventory management, restocking, and merchandising, ensuring a clean, organized sales floor that improved shopping experience.
- Team Collaboration — Collaborated with team members to meet store KPIs and uphold brand standards, contributing to a consistent and positive customer experience.
Appliance Sales Specialist
The Home Depot Inc
Elk River, Minnesota
04.2022 - 04.2025
- Top Performer — Ranked among the highest-performing appliance specialists by consistently generating strong sales numbers and building long-term customer relationships.
- Upselling & Add‑Ons — Elevated revenue by recommending protection plans, installation services, and complementary products like hoses, filters, and connectors, enhancing overall customer satisfaction.
- Customer Retention — Increased repeat business through knowledgeable guidance, transparent product comparisons, and reliable follow‑through on orders and installations, fostering long‑term customer loyalty.
- Operational Efficiency — Streamlined department workflow by coordinating with delivery teams and ensuring accurate inventory counts, which reduced order errors and improved service reliability.
Education
Some College (No Degree) - Marketing And Sales
University of Wisconsin- River Falls
River Falls, WI08-2026
Skills
- Consultative Selling & Customer Needs
- Proven Sales Performance
- Product Expertise & Technical Communication
- Relationship Building & Account Growth
- Customer Service
- Sales Forecasting
- Territory-Style Workflow & Pipeline Management
- Cross-team coordination
- Communication & Presentation
- Problem Solving
Timeline
Retail Sales Associate
T-Mobile
04.2026 - Current
Sales Associate
Schuler Shoes
04.2025 - 04.2026
Appliance Sales Specialist
The Home Depot Inc
04.2022 - 04.2025
Some College (No Degree) - Marketing And Sales
University of Wisconsin- River Falls