Cortlin Taylor
Dallas
Summary
Results-driven sales professional with 8+ years of experience in telecommunications, retail, and automotive sales. Proven ability to build relationships, identify customer needs, and deliver technology solutions that drive revenue and customer loyalty. Recognized for exceeding sales goals through consultative selling, business development, and account management. Currently pursuing a Bachelor’s degree in Finance.
Overview
9
9
years of professional experience
Work History
Retail Sales Associate
Verizon
Euless
01.2026 - Current
- Achieved 152% of Customer Perks goal.
- Drove 61.5% Priority Upgrade rate, exceeding target.
- Attained 71.9% VMP attachment rate.
- Reached 30% pull-through rate—double the established goal.
- Build customer relationships through consultative selling while identifying mobility, home internet, and Verizon Business opportunities.
- Consistently exceed sales goals through solution-based recommendations and customer-focused service.
Retail Sales Associate
AT&T
Arlington
03.2025 - 01.2026
- Consulted with customers to recommend mobility, fiber, and entertainment solutions.
- Generated revenue through consultative selling, cross-selling, and bundled service offerings.
- Built customer loyalty by resolving service issues and identifying additional solution opportunities.
- Developed expertise in wireless technology, fiber internet, customer retention, and account management.
- Collaborated with leadership to improve team sales performance and customer satisfaction.
Delivery Driver
Eagle Delivery LLC
Lewisville
10.2024 - 02.2025
- Managed high-volume delivery routes while maintaining exceptional customer service.
- Demonstrated accountability, efficiency, and time management under strict deadlines.
Delivery Driver
Logical Delivery LLC
Salt Lake City
03.2023 - 10.2024
- Executed daily delivery operations with exceptional accuracy and customer satisfaction.
- Optimized routes to improve efficiency and on-time performance.
Bus Driver
Park City Municipal Corporation
12.2022 - 03.2023
- Safely transported passengers while maintaining exceptional customer service.
- Adapted quickly to changing weather and traffic conditions.
Delivery Driver
FedEx
06.2022 - 12.2022
- Coordinated daily delivery operations while maintaining excellent service standards.
- Worked closely with dispatch to maximize route efficiency.
Driver / Team Lead
Medex Staffing
09.2021 - 03.2022
- Led healthcare logistics teams during statewide COVID testing operations.
- Coordinated scheduling, transportation, and workflow improvements.
Sales Associate
Nissani Bros Chrysler Jeep Dodge Ram
10.2018 - 01.2019
- Generated qualified leads through outbound prospecting and referrals.
- Negotiated vehicle purchases and financing solutions.
- Guided customers through the complete sales process from consultation to delivery.
Sales Associate
West Covina Chrysler Dodge Jeep Ram
09.2017 - 09.2018
- Earned Salesman of the Month multiple times for outstanding sales performance.
- Built a strong sales pipeline through prospecting and relationship management.
- Negotiated financing and purchase agreements.
- Mentored new sales associates on effective selling techniques.
Education
Bachelor of Science - Finance
Utah Valley University
07-2026
Associate of Science - Business Administration
Los Angeles Southwest College
Skills
- Business Development
- Account Management
- Consultative Selling
- Relationship Management
- Customer Retention
- Prospecting
- Solution Selling
- Wireless & Mobility Solutions
- Business Internet Solutions
- Contract Negotiation
- CRM
- Microsoft Excel
- Microsoft Office
- Presentation Skills
- Objection Handling
Sales Achievements
- Top 5 District Performer – Verizon
- Salesman of the Month (Multiple Times)
- Top Sales Performer
- Consistently exceeded key sales performance metrics
Timeline
Retail Sales Associate
Verizon
01.2026 - Current
Retail Sales Associate
AT&T
03.2025 - 01.2026
Delivery Driver
Eagle Delivery LLC
10.2024 - 02.2025
Delivery Driver
Logical Delivery LLC
03.2023 - 10.2024
Bus Driver
Park City Municipal Corporation
12.2022 - 03.2023
Delivery Driver
FedEx
06.2022 - 12.2022
Driver / Team Lead
Medex Staffing
09.2021 - 03.2022
Sales Associate
Nissani Bros Chrysler Jeep Dodge Ram
10.2018 - 01.2019
Sales Associate
West Covina Chrysler Dodge Jeep Ram
09.2017 - 09.2018
Bachelor of Science - Finance
Utah Valley University
Associate of Science - Business Administration
Los Angeles Southwest College