Austin Valdez
Bronx
Summary
Dynamic Front of House Employee at Panda Express, recognized for enhancing guest experiences through exceptional customer service and effective team collaboration. Skilled in reservation management and conflict resolution, I trained new staff while maintaining high standards of food safety and cleanliness, ensuring a welcoming atmosphere that consistently delighted patrons.
Overview
1
1
year of professional experience
Work History
Front of House Employee
Panda Express
04.2025 - Current
- Established welcoming atmosphere by greeting each guest warmly.
- Helped guests at tables when in need of assistance.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Accurately operated cash register to process customer payments.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
Education
High School Diploma -
Success Academy HSLA Manhattan
New York, NY06-2026
Skills
- Reservation management
- Team collaboration
- Problem-solving
- Phone etiquette
- Seating arrangements
- Attention to detail
- Professional appearance
- Time management
- Clear communication
- Health and safety
- Strong work ethic
- Food safety knowledge
- New staff training
- Customer service
- Point of sale systems
- Basic math
- Multitasking and organization
- Food allergy awareness
- Punctuality and reliability
- Conflict resolution
Languages
English
Full Professional
Spanish
Professional Working
Interests
- Baking
- Gardening
- Crafting and DIY Projects
- Gym Workouts
Timeline
Front of House Employee
Panda Express
04.2025 - Current
High School Diploma -
Success Academy HSLA Manhattan