Austin Valdovinos
Georgetown,TX
Summary
Self-motivated Lead who has learned meticulous time management through fast paced environments. As a lead with he privilege of grand opening a new store this presented the opportunity for me to establish 5-S standards as well as Receiving best practices. Helped to get ORT standards off the ground as well as improve scores over time in receiving.
Overview
9
9
years of professional experience
Work History
Receiving Lead
H-E-B
Georgetown, TX
12.2018 - Current
- Oversaw receiving operations to ensure timely and accurate inventory counts.
- Trained all receivers and cros functional partners on SOP's and best practices.
- Coordinated with vendors to resolve discrepancies in deliveries and maintain strong vendor relationships.
- At Austin 04(069), I drastically improved condition of their wareroom while instilling a spirit of team work and cooperation in the store at large to work together towards providing the best customer experience possible. Virtually eliminated all store preventable force charges and billing issues as well as spearheading a revamping of 5-S and upkeep of the wareroom. Grand Opened Georgetown 01(781), and helped establish SOP adherence, 5-S standards, and ORT compliance and cooperation.
- Trained newly promoted Receiving partners in preparation for Georgetown 3 grand opening.
Cross Functional Specialist
H-E-B
Georgetown, TX
08.2021 - 10.2022
- Trained in all areas of store department operations.
- Assisted in training new CFT partners.
- When Lead was not present, helped coordinate the other CFT reps on where to go and communicate between departments.
Service Lead
H-E-B
Georgetown, TX
03.2017 - 08.2021
- Led team in resolving customer inquiries and issues efficiently.
- Implemented feedback responses to improve service and customer experiences.
- Analyzed customer comments to identify trends and drive process improvements.
Education
High School Diploma -
Georgetown High School
Georgetown, TX05-2013
Skills
- Computer skills
- Stock organization
- Warehouse operations
- Receiving scheduling
- Delivery processing
- Time management
- Self-motivated and independent
- Attention to detail
- Punctual and reliable
- Effective communication
- Verbal and written communication
- Relationship building
Languages
Spanish
Native or Bilingual
Timeline
Cross Functional Specialist
H-E-B
08.2021 - 10.2022
Receiving Lead
H-E-B
12.2018 - Current
Service Lead
H-E-B
03.2017 - 08.2021
High School Diploma -
Georgetown High School