

Operations and service professional with 12 years of military technical experience and over eight years of civilian leadership in multi-site management and transportation services. Proven background in equipment maintenance, team supervision, regulatory compliance, and community-focused service roles. Highly disciplined, detail-oriented, and committed to operational excellence and public safety.
Delivered safe and reliable transportation services for elderly individuals and persons with disabilities.
Assisted passengers with mobility challenges, ensuring safe boarding and securement of wheelchairs.
Maintained strict compliance with ADA regulations and company safety standards.
Coordinated closely with dispatch, care providers, and families to ensure timely transportation.
Conducted pre- and post-trip vehicle inspections to maintain safety and reliability.
Maintained accurate trip documentation and incident reports.
Demonstrated professionalism, patience, and compassion while serving vulnerable populations.
Maintained, diagnosed, and repaired tactical and stationary power generation systems.
Performed preventative maintenance and system inspections to ensure operational readiness.
Troubleshot electrical, mechanical, and fuel systems under high-pressure environments.
Ensured compliance with military safety standards and operational protocols.
Trained and supervised junior personnel on equipment operation and maintenance procedures.
Maintained detailed service records and equipment logs. Supported mission-critical operations requiring precision, accountability, and reliability.
Managed operations across multiple residential and commercial properties within assigned territory.
Supervised and trained on-site staff including concierge, maintenance, janitorial, and security personnel.
Conducted performance evaluations, scheduling, and workforce planning to maintain operational efficiency.
Ensured compliance with company policies, safety standards, and client expectations.
Oversaw vendor relationships and service contracts to maintain property standards.
Managed budgets, payroll oversight, and expense tracking to meet financial targets.
Performed routine site inspections to ensure quality control and client satisfaction.
Acted as primary liaison between property owners, building management, and corporate leadership.
Implemented operational improvements to increase service efficiency and reduce costs.