Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Austin Wayne

San Antonio,TX

Summary

Detail-oriented team lead with a strong focus on customer satisfaction and conflict resolution. Proven ability to train and mentor new staff, ensuring exceptional service delivery and adherence to company values.

Overview

1
1
Certification
2
2
years of professional experience

Work History

Starting Line Team Lead

Andretti Indoor Karting & Games
San Antonio, TX
11.2024 - Current
  • Led team to ensure exceptional customer service and a positive guest experience.
  • Trained new team members on operational procedures and service excellence protocols.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.

Education

Bachelor of Arts - Communications

The University of Texas At San Antonio
San Antonio, TX
05-2027

Bachelor of Science - Biology

University of The Incarnate Word
San Antonio, TX
12-2023

Skills

  • Customer focus
  • Attention to detail
  • Conflict resolution
  • Coaching and mentoring

Certification

Security Clearance- Department of War

Timeline

Starting Line Team Lead

Andretti Indoor Karting & Games
11.2024 - Current

Bachelor of Arts - Communications

The University of Texas At San Antonio

Bachelor of Science - Biology

University of The Incarnate Word
Austin Wayne