Austin Weaver
Saint Petersburg,FL
Summary
Proven leader and effective communicator, demonstrated at Bubba Gump Shrimp by enhancing team cohesion and reducing order errors through meticulous attention to detail. Skilled in food allergy awareness and maintaining cleanliness standards, I excel in high-pressure environments, ensuring customer satisfaction and safety. My experience spans food service to retail, showcasing strong leadership and a commitment to excellence.
Overview
3
3
years of professional experience
Work History
Lead Foodrunner
Bubba Gump Shrimp
02.2024 - Current
- Actively participated in regular staff meetings where feedback was shared regarding service improvements and important updates, resulting in a more cohesive food running team.
- Upheld strict hygiene standards by adhering to proper handwashing practices and utilizing clean serving utensils when delivering dishes from the kitchen to tableside guests.
- Reduced order errors through meticulous attention to detail, ensuring accurate plate presentation and dish specifications.
- Maintained knowledge of allergy protocols and communicated necessary information effectively to kitchen staff, ensuring the safety of guests with dietary restrictions.
Host
Neptune Grill
12.2023 - 02.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Cashier
Shell Gas Station
05.2023 - 11.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Sales Associate
Marshalls
07.2021 - 01.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Diploma - Business
Gibbs High School
St. Petersburg, FL05.2022
Skills
- Food allergy awareness
- Strong leadership
- Cleanliness standards
- Food presentation
Timeline
Lead Foodrunner
Bubba Gump Shrimp
02.2024 - Current
Host
Neptune Grill
12.2023 - 02.2024
Cashier
Shell Gas Station
05.2023 - 11.2023
Sales Associate
Marshalls
07.2021 - 01.2023
Diploma - Business
Gibbs High School
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