Austin Weisser
Pittsburgh,PA
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiation. Ability to do high volume sales prospecting. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept with difficult rate negotiations.
Overview
2
2
years of professional experience
Work History
Customer Service Specialist
Pitt Ohio
Pittsburgh, PA
12.2023 - Current
- Scheduling pickups with customers for LTL shipments.
- Trace shipments for customers providing them estimated time of arrivals, status of shipments, and proof of deliveries.
- Quote shipments for customers and providing finding the class for them.
- Developed and maintained working knowledge of internal policies, procedures, and services to appropriately address customer issues.
Logistics Account Executive
Total Quality Logistics Inc.
08.2023 - 10.2023
- Manage broker distribution and carrier relations.
- Prospect new sales leads by making an average of 600 cold calls a week.
- Finishing in top 15% of training class.
- Research potential clients and markets to prepare for appointments.
Sales Associate
Giant Eagle
11.2021 - 09.2022
- Trained new hires to work in customer service.
- Assessed busy hours to delegate employees to new positions.
Education
Bachelor of Science - Marketing
Slippery Rock University of Pennsylvania
Slippery Rock, PA05.2023
Skills
- Negotiating rates with companies
- Team collaboration on projects and tasks
- Relationship building with customers
- Prospecting new leads
- Data analysis on new trends
- Financial compliance
Timeline
Customer Service Specialist
Pitt Ohio
12.2023 - Current
Logistics Account Executive
Total Quality Logistics Inc.
08.2023 - 10.2023
Sales Associate
Giant Eagle
11.2021 - 09.2022
Bachelor of Science - Marketing
Slippery Rock University of Pennsylvania
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