AUSTIN WEST
Murfreesboro,TN
Summary
Professional, conscientious, professional with extraordinary interpersonal skills. Thorough and enthusiastic. Friendly and outgoing person committed to satisfaction. Enthusiastic, energetic professional with exceptional communication skills, looking to learn and increase my experience for future growth.
Overview
4
4
years of professional experience
Work History
Transportation
Rutherford County Schools
02.2023 - Current
- Customer service, assisting the public with transportation for students
- Dispatching large and small buses to ensure the safety and delivery of students to and from school
- Provide coverage for down buses
- Assisting the routing team and director of transportation with assigned projects.
Educational Assistant
Rutherford County Schools
08.2022 - 02.2023
- Work with small groups of students for the purpose of reinforcing skills, answering questions, providing constructive academic feedback
- Be a positive role model for young children
- Able to work under the direction of a certified teacher and complete assigned work-related duties
- Multi-tasked oriented, Firm, Team Player
Universal Banker
FirstBank
02.2022 - 08.2022
- Identify customer needs and provide appropriate guidance and perspective when recommending and explaining bank products and services, using established guidelines, brand model and service standards; make referrals to the appropriate Bank partners as customer needs dictate
- Support both Financial Center Manager and Relationship Manager operations performing Teller Manager, Financial Service Representative and/or Relationship Manager Associate duties as needed
- Build relationships with community businesses and consumer clients, achieving personal and branch targets and goals for new accounts.
Leader
Buckle
10.2021 - 02.2022
- Trained sales team members in policies, procedures, and strategies for maximizing store profits
- Processed special customer requests for backorder items, refunds, and exchanges.
Nurse Technician | Monitor tech
Williamson Medical Center
03.2020 - 10.2021
- Documented vital signs like temperature and blood pressure to track medical symptoms and the progress of treatments
- Helped patients with daily living requirements by bathing, dressing and assisting with mobility needs
- Monitored and interpreted critical and non-critical cardiac arrhythmia.
Education
Associate of Science - General Studies (Special Education)
Motlow State Community College
Lynchburg, TN08.2020
Skills
- Process improvement
- Guest relations
- Problem-solving
- Training and development
- Teamwork
- Attention to detail
- Punctual
- Proficient in MS Office including Excel
- Excellent Interpersonal Skills
- Medical Terminology
- Dispatch
- Critical Thinking
- Computer Proficiency
- Positive Attitude
- Calm and Patient Demeanor
- Relationship Building
- Collaborative Teamwork
- Classroom support
- Mentoring students
- Helping Students with Special Needs
- Supervising Student Activities
- Small Group and Individual Assistance
Timeline
Transportation
Rutherford County Schools
02.2023 - Current
Educational Assistant
Rutherford County Schools
08.2022 - 02.2023
Universal Banker
FirstBank
02.2022 - 08.2022
Leader
Buckle
10.2021 - 02.2022
Nurse Technician | Monitor tech
Williamson Medical Center
03.2020 - 10.2021
Associate of Science - General Studies (Special Education)
Motlow State Community College