Nailah Campbell-Moss
Buford,GA
Summary
Thank you for your consideration per this open position. I am ecstatic for the opportunity to work with said company. Do prepare yourself for an future employee who is very outgoing with years of experience both professionally and personally in all areas of life. I am successful at directing customers efficiently as well as answering questions thoroughly. I also possess a history of maintaining cleanliness and order with everything that is tasked. Not only am I self-motivated, but I am an experienced professional in both technical and non-technical fast-paced environments. An employee who is not only responsible but proficient in handling goods/funds; History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. I have been promoted in all areas. Friendly yet serious employee offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking skills. Friendly and reliable offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Punctual and dedicated . Hardworking and team-oriented employee offering multiple years of experience in field. Dedicated to learning and growing with your company in pursuance of a career. Last yet not least, I am fully willing to learn for I believe that growth in all areas of life are key.
Overview
18
18
years of professional experience
Work History
Hall County School Transportation
Hall County School System
04.2024 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
Finance Manager
Tamiekas Beauty Palace
01.2020 - Current
- Consulted with representatives of regulatory agencies to complete accurate filings and uphold strict compliance for over 20 employees per areas worked.
- Built and strengthened productive and valuable industry partnerships to drive collaboration, engagement and revenue stream development.
- Created documents to display financial reports and data.
- Protected company assets with strategic risk management approaches.
- Trained new and existing staff members in various financial procedures to prepare for job requirements.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Developed standard operating procedures for all administrative employees.
- Utilized client and staff feedback to maintain customer partnerships and increase revenue.
- Maintained computer and physical filing systems.
- Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.
- Prepared meeting materials and took clear notes to distribute to stakeholders.
- Oversaw quality control and productivity rates to increase revenue and production times.
- Evaluated competitor data and statistics to develop business investment strategy and drive growth
Unload Supervisor
UPS Freight
10.2019 - 06.2023
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
- Handled day-to-day shipping and receiving overseeing more than 70,000 packages per day.
- Divided and categorized cargo received and redirected shipments in response to customer requests.
- Conducted inventory audits with 90% accuracy following company procedures.
- Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
- Oversaw and motivated team of 40 employees in warehouse to increase efficiency by 100%.
- Managed over $100,00 in inventory and 60 employees in 30,000 square-foot warehouse for company.
- Performed freight processing functions, assisting associates with irregularities in air set and HUB freight.
- Reduced waste by 95% with staff supervision and using first-in first-out method.
- Diminished accidents 100% for $(unknown amount) yearly costs savings by identifying root causes for corrective action.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Maintained neat and organized backroom to easily access merchandise and drive sales.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size or type of material.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Maximized coverage by carefully allocating resources, setting schedules and delegating assignments.
- Consulted with store managers on bases to perform loss investigations.
- Increased company understanding of loss control strategies through on-site client training seminars and implementation of new programs.
- Provided meaningful solutions by garnering teams of risk management specialists to meet client needs.
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Maximized performance by monitoring daily activities and mentoring team members.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
Caregiver, Special Needs
LHO
11.2012 - 12.2020
- Helped clients manage money, pay bills and shop for groceries or personal items.
- Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Conferred with supervisor to discuss patient condition and medical care.
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Documented residents' mental status, sleep and eating patterns in medical record books.
- Shopped for groceries regularly in order to keep house stocked with necessities.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Entertained, conversed and read aloud to keep patients mentally alert.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained frequent supervision of residents unable to call for assistance.
Finance Administrator
Stone Mountain Finance
03.2006 - 06.2018
- Analyzed budgets, forecasts and current trends to support overall financial operations.
- Updated daily transaction records to assist with payroll and billing administration.
- Prepared and posted receipts and deposits to facilitate standard bookkeeping.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Kept up-to-date and accurate funding accounts for internal departments, key programs and special projects while managing over 50 customer calls with ease per day.
Education
Associate in Medical Billing And Coding - Medical Billing Nad Coding
AIU
Decatur, GA09.2009
High School Diploma -
Stonemountain High School
Stone Mountain, GA06.2000
Skills
- Willing to Learn
- Sound Judgment
- Operational Reporting
- Data Analysis
- Proactive and Focused
- Social Perceptiveness
- Risk Assessment
- Time Management
- Customer Service
- Staff Recruitment and Hiring
- Relationship Building
- Financial Resources Management
- Decision Making
- Critical Thinking
- Quality Assurance
- Goal Setting
- Word Processing
- Loss Mitigation
- Cash Flow Management
- Attention to Detail
- Customer Account Management
- Creative Problem Solving
- Multitasking and Prioritization
- Data Entry and Maintenance
- Responding to Difficult Customers
- De-escalation Techniques
- Upbeat and Positive Personality
- Building Customer Trust and Loyalty
- Efficient and Detail-Oriented
- Calm and Professional Under Pressure
- Courteous with Strong Service Mindset
- Team-Oriented and Cooperative
- Excellent Attention to Detail
- Document control
- Schedule and calendar management
- Verbal and written communication
- Business correspondence
- Billing and coding
- Relationship building
- Product and service knowledge
- Sorting and labeling
- Mail handling
- Bookkeeping
- Filing and data archiving
- Truck Maneuvering
- Accident Documentation
- Map Reading
- Payment Collection
- Loading and Unloading
- Problem Solving
- Vehicle Service Documentation
- Vehicle Defect or Damage Reporting
- Delivery Documentation
- Work Logging
- Inventory Taking
- Document Verification
- Goods Wrapping and Security
- Location-Based Messaging
- Laborer Oversight
- Dependable and Cooperative
- Emergency Response
- CPR Certified
- Attentive and Observant
- Pattern Recognition
- Team Player
- Professional Demeanor
- First Aid Training
- Employee and Visitor Screening
- Verbal and Written Communication
- Secure Transportation
- Honest and Ethical
- Active Listening
- Personal Protection
- Data Entry
- Reliable and Responsible
- Coaching and Mentoring
- Process Reviews
- Daily Receipts Documentation
- Specifications Conformance
- Shipping Containers
- Time and Wage Tracking
- Job Site Inspection
- Freight Examination
- Employee Counseling
- Operational Efficiency
- Customer Needs Assessments
- Hazard Identification
- Unit Forecasting
- Customer Relations
- Warehouse Operations
- Production Coordination
- Phone and Email Communication
- Unit Administration
- Operations Improvement
- Machine Operations
- Inventory Assessments
- Safety Policies and Procedures
- Customer Satisfaction
- Compliance Requirements
- Professional Relationships
- Equipment Efficiency
- Conflict Resolution Tactics
- Product Availability
- Maintaining Clean Work Areas
- Loss Prevention Strategies
- Employee Performance Evaluations
- Training Initiatives
- Delegating Work
- Administration and Reporting
- Performance Management
- Culture Improvements
- Problem Resolution
- Work Planning and Organization
- Process Improvement
- Operations Management
- Team Supervision
- Technical Proficiency
- Employee Development
- Process Updates
- Employee Performance Reviews
- Shrinkage Prevention
- POS Inventory System Operation
- Corrective Actions
- Childcare Expertise
- Safe Work Practices
- Directing Team Members
- Office Support
- Positive Learning Environment
- Performing Needs Assessments
- Behavior Identification
- Facility Tours
- First Aid/CPR
- Self-Motivated
- Flexible and Adaptable
- Dependable and Responsible
- Excellent Communication
- Organization and Time Management
- Loading and unloading
- Staff supervision
- Warehouse Logistics
- Cultural Awareness
- Staff Management
- Distribution and warehousing
Timeline
Hall County School Transportation
Hall County School System
04.2024 - Current
Finance Manager
Tamiekas Beauty Palace
01.2020 - Current
Unload Supervisor
UPS Freight
10.2019 - 06.2023
Caregiver, Special Needs
LHO
11.2012 - 12.2020
Finance Administrator
Stone Mountain Finance
03.2006 - 06.2018
Associate in Medical Billing And Coding - Medical Billing Nad Coding
AIU
High School Diploma -
Stonemountain High School
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