AUSTIN WHITE
Auburn,WA
Summary
Highly effective at keeping facilities running smoothly with skilled diagnostics, troubleshooting and problem-solving abilities. Organized, hardworking and proactive in correcting issues early. Excellent written and verbal communication skills. Genuinely enjoy helping others and working as a team to achieve an objective.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Facilities Steward
Muckleshoot Casino Resort
Auburn, WA
06.2025 - Current
- Maintained cleanliness and sanitation standards in food preparation areas and dining spaces.
- Operated dishwashing equipment efficiently to ensure timely turnover of clean dishes.
- Supported kitchen staff by organizing and restocking supplies as needed.
- Trained new team members on safety protocols and operational procedures.
Facilities Maintenance Technician
Ilani Casino
Ridgefield, WA
05.2020 - 03.2025
- .Operated forklifts, scissor lifts, sky trek tractor, and other heavy equipment to load/unload trailers, conex boxes, and pallets.
- Operated power tools including impact drivers, drills, rotary hammer, jigsaw, miter saw, reciprocating saw, table saws, band saw, track saw, circular saw, chop saw, and routers for wood working & rounding edges on plexiglass.
- Organized and maintained inventory of spare parts, tools, equipment consumables, materials, chemicals, and furniture for entire property.
- Performed scheduled/preventative maintenance on boilers, chillers, cooling towers, AHUs, MAUs, KEFs, FCUs, and several other HVAC systems.
- Installed dual and quad receptacles for exhaust fan installations, additional power to office areas, and property expansions.
- Installed, made cuts, and patched drywall for office areas and hallway corridors.
- Fabricated and repaired furniture and equipment using TIG & MIG welding methods.
- Installed and repaired wallpaper, carpet, tile, vinyl, and hardwood flooring.
Slot Operations Technical Supervisor
ilani Casino Resort
Ridgefield, WA
01.2017 - 05.2020
- Opened new Casino by facilitating, coordinating, and maintaining the Slot Technicians & their training throughout the duration of the pre-opening phase
- This included gaming floor configurations, interdepartmental relations, and instituting policy and procedures for the Slot Tech Department alongside the manager and Vice-President of gaming
- Trained, developed, supervised, and worked with 22 Technicians, as well as trained one Slot Technical Supervisor
- Overseen game installs, software upgrades, and software inventory control within the Slot Technical department
- Read, distributed, and practice Cowlitz Tribal Gaming internal controls and WA State compact
- Managed, coordinated, and organized gaming software for Slot Tech Department with Gaming Authority oversight
- Administrative responsibilities, which included technical documentation, daily reports, and weekly audits of the slot machines on the gaming floor
- Worked with Tribal Gaming Agents & Slot Operations department to perform upgrades, game conversions, and machine maintenance on a regular basis
- Update and manage SDS system/application to reflect and monitor floor activity/traffic
- Supervise and manage Technicians in understanding policies, procedures, SOPs, and compact for which they must comply with in accordance with Tribal/State regulations
- Technical writing for documentation, such as training material for Slot Technicians/Department, as well as Standard Operating Procedures for Slot Operations team at ilani Casino Resort
- Issued and facilitated training for security protocols and SOPs to personnel working within or close to Slot Operations Technical team.
VGD Floor Technician
Muckleshoot Indian Casino
01.2011 - 01.2017
- Technical support for 3,100 video gaming devices (slot machines), in which providing service/assistance is required for internal and external customers
- Reading, reviewing, and practicing the Compact/Internal Controls set in place by Tribal Gaming and State Compact
- Installing/Reinstalling operating systems & game software onto CPUs within the slot machines
- Maintaining & troubleshooting slot gaming devices; software, hardware, and aesthetics of machines
- Knowledge of Windows OS/Microsoft Office required for managing & logging data
- Lock installations, machine decommissions, disposals, and installs
- CPU upgrading, OS conversions, firmware upgrades, & ram clears
- Soldering repairs on CPUs, power supplies, inverter boards, & LED light boards
- Assisting with Drop Team support for troubleshooting issues during Slot Drops.
Gaming Service Worker
Muckleshoot Indian Casino
01.2009 - 01.2011
- Preventative maintenance slot machine/kiosk/pc/printers/micro touch technology
- Bill accepter/validator maintenance/LED button maintenance
- Dynamic button maintenance & repair/magnetic card reader cleaning/repairing/replacing of parts for slot machines
- Repair LED light boards and swap out fluorescent bulbs, ballasts, & power supplies
- Maintain, clean, repair, and replace locks and lock parts for kiosk and slot machines.
Education
101 & 102 Leadership Courses 102 & 103 June 20, 2010 - March 10, 2011 Northwest Indian College, (Muckleshoot Tribal College Site) Native American History WA State Indian Heritage WA State American Indian-Treaties Studies - Digital Media Production
Sanford Brown College
Seattle, WASkills
- Skills & Accomplishments:
- Public Speaking Classes
- Leadership Experience/Training
- Guest Service Experience (12½ Years)
- Administrative Experience (8 Years)
- Technical Skills:
- Worked exclusively with Slot Machines and related hardware/software (12 years)
- Proficient Typing (80 WPM
- Critical Thinking
- Maintaining Facilities
- Preventive Maintenance
- Machinery Lubrication
- Plumbing Understanding
- Safety Practices
- Basic Tools
Certification
Built a PC for induction into I.T. Department twice (Muckleshoot Casino) – 2009-2010
M.O.S.T. Program – Muckleshoot Tribal College:
Training & Development Technical Writing
Advanced in Microsoft Word and Excel (Microsoft Suite)
Timeline
Facilities Steward
Muckleshoot Casino Resort
06.2025 - Current
Facilities Maintenance Technician
Ilani Casino
05.2020 - 03.2025
Slot Operations Technical Supervisor
ilani Casino Resort
01.2017 - 05.2020
VGD Floor Technician
Muckleshoot Indian Casino
01.2011 - 01.2017
Gaming Service Worker
Muckleshoot Indian Casino
01.2009 - 01.2011
101 & 102 Leadership Courses 102 & 103 June 20, 2010 - March 10, 2011 Northwest Indian College, (Muckleshoot Tribal College Site) Native American History WA State Indian Heritage WA State American Indian-Treaties Studies - Digital Media Production
Sanford Brown College