In my seven years of working experience, I learned to be observant of detail within my environment. I
am an open-minded individual who is a team player and open to constructive criticisms. Any problem
I am working on is conducting problem-solving with customers, patients, or the general public via
telephone or in-person.
Overview
13
13
years of professional experience
Work History
Computer Operator
National Association Of Insurance Commissioners
Kansas City, Missouri
04.2022 - 03.2025
Generated reports covering details about data, system operation, and error monitoring.
Processed requests for service from internal and external customers.
Reacted calmly during times of highly stressed or emergency situations.
Maintained spreadsheets of data across multiple systems.
Armed Security Officer
Advent Health
Merriam, KS
06.2019 - 04.2022
Use my observation skill to assist in finding a solution to an incident in which I am involved
Communicate and help patients, employees, and visitors via in-person or telephone
Observe the CCTV ensure the safety of the hospital
Coordinate in a team for a better solution
Decision-making in a time-sensitive situation.
Checked personnel ID badges and issued temporary credentials to visitors.
Reduced vandalism and criminal activity by keeping close eye on premises through personal checks and CCTV monitoring.
Security Guard
Champion National Security
Olivette, MO
03.2019 - 06.2019
Posted at the Save-A-Lots in Kansas City, MO and Kansas City, Kansas
Making Reports and Observing the interior of the store
Communicating and assisting the public and employees.
Site-Based Officer
Kansas City School District
Kansas City, MO
10.2016 - 03.2019
Ability to observe and respond to any situation that may occur
Respond to all radio calls
Observe the interior and exterior of the building that we are assigned to
Monitor camera for any suspicious activities
Assist with law enforcement with any investigation
Uphold the rules and procedure of the Kansas City School District
Customer Service
Working in different school locations and post
First Response Training and certified
Security Officer
Universal Protection Service
Kansas City, MO
04.2016 - 10.2016
Observe and Report
Provide service to the employees of our clients
Making decisive decisions when there’s a problem
Creating Badges or Assigning badges to Contractors
Report any unforeseen circumstances, as well any incidents
Monitored and authorized entrance and departure of visitors
Provided escorts for Visitors, Contractors, and Employees , when appropriate
Secretary
Guadalupe Center
Kansas City, MO
08.2015 - 10.2015
Filing Paperwork and Student’s Records
Answering the telephone to assist or transferring to the appropriate department
Operating a printer, and a scanner and copier
Stapler, power stapler, hole puncher, tape, label maker, etc
Basic office supplies
Do multiple projects within a certain deadline.
Inventory/Merchandising Team Associate
Best Buy
Independence, MO
09.2014 - 01.2015
Shipped/ Received Merchandise; Operated a MC9190 Symbol Gun for down stocking reports
Operated a Big Joe, automatic pallet jack, manual pallet jack, and the compactor
Took Asset Protection / Loss Prevention “AP/ LP” to provide customer service to the customers upon
entering and existing the store
Surveying the cameras for potential theft
Performing walk-through before and after store opening/ closing hours, to check for any display that
may have been stolen, and checking all of the cages and serpentine are lock up correctly.
Authorized to work in the US for any employer, Willing to relocate anywhere
Willing to relocate: Anywhere
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Documented and resolved dbacloud server access which led to removing Putty from the procedure and allowing us to access straight to the server itself for the Month End Job.
Resolved product issue through consumer testing.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Software
GitLab
Active Directory
VSphere
VMware
Microsoft Excel
Microsft Word
Microsoft PowerPoint
AWS
Work Preference
Work Type
Full Time
Work Location
On-SiteRemoteHybrid
Important To Me
Career advancementWork-life balanceHealthcare benefitsPersonal development programsTeam Building / Company Retreats
Quote
There is no man, however wise, who has not at some period in his youth said things, or lived in a way the consciousness of which is so unpleasant to him later in life that he would gladly, if he could, expunge it from his memory.
Delegate to the CEO, Planner, and Appointed Fire Warden at National Insurance Disability Association (NDIS)Delegate to the CEO, Planner, and Appointed Fire Warden at National Insurance Disability Association (NDIS)
Executive Director, Georgia Chapter at National Association of Insurance and Financial AdvisorsExecutive Director, Georgia Chapter at National Association of Insurance and Financial Advisors