Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Team Lead Online Grocery Pickup
Walmart
Charlottesville, VA
01.2022 - 11.2023
Lead and supervise a team of associates dedicated to fulfilling online grocery orders.
Coordinate and organize the daily workflow for efficient order picking, ensuring timely and accurate fulfillment.
Train, mentor, and motivate team members, ensuring adherence to company policies and service standards.
Monitor inventory levels, product quality, and order accuracy, addressing any discrepancies or issues promptly.
Collaborate with store management to optimize pick-up processes and resolve customer inquiries or concerns.
Maintain a clean and organized pick-up area, ensuring a safe and welcoming environment for customers and team members.
Implement and enforce safety protocols and procedures to guarantee a secure work environment.
Laser Operator
Piedmont Metal Fabrications
Charlottesville, VA
12.2020 - 01.2022
Follow company policies related to safety protocols when handling hazardous materials.
Adjust machine settings as needed for optimal performance.
Training - Summer Job
CFA Institute
Charlottesville, VA
06.2019 - 08.2019
Maintain training records, attendance sheets, and other administrative tasks related to the training activities.