Austin Whitlow
Charlottesville,VA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Team Lead Online Grocery Pickup
Walmart
Charlottesville, VA
01.2022 - 11.2023
- Lead and supervise a team of associates dedicated to fulfilling online grocery orders.
- Coordinate and organize the daily workflow for efficient order picking, ensuring timely and accurate fulfillment.
- Train, mentor, and motivate team members, ensuring adherence to company policies and service standards.
- Monitor inventory levels, product quality, and order accuracy, addressing any discrepancies or issues promptly.
- Collaborate with store management to optimize pick-up processes and resolve customer inquiries or concerns.
- Maintain a clean and organized pick-up area, ensuring a safe and welcoming environment for customers and team members.
- Implement and enforce safety protocols and procedures to guarantee a secure work environment.
Laser Operator
Piedmont Metal Fabrications
Charlottesville, VA
12.2020 - 01.2022
- Follow company policies related to safety protocols when handling hazardous materials.
- Adjust machine settings as needed for optimal performance.
Training - Summer Job
CFA Institute
Charlottesville, VA
06.2019 - 08.2019
- Maintain training records, attendance sheets, and other administrative tasks related to the training activities.
Education
High School Diploma -
Albemarle High School
Charlottesville, VA05-2018
Skills
- Production Monitoring
- Regulatory Compliance
- Workplace Safety
- Equipment Maintenance
- Client Service
- Flexible Schedule
- Teamwork and Collaboration
- Trend Tracking
Timeline
Team Lead Online Grocery Pickup
Walmart
01.2022 - 11.2023
Laser Operator
Piedmont Metal Fabrications
12.2020 - 01.2022
Training - Summer Job
CFA Institute
06.2019 - 08.2019
High School Diploma -
Albemarle High School