Austin Wilbur
Denton,TX
Summary
Driven Insurance Agent with 4+ years of experience offering personalized, courteous service. Expert at managing insurance sales cycle, prospecting and follow-up support. Skillful in advising current and potential clients on insurance coverage plans and processing applications, payments and corrections. Resourceful and versatile professional with reputation for consistently achieving aggressive sales goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Geico Property & Casualty Insurance Agent
Laura Ferring
01.2024 - Current
- Collaborated with colleagues to create a supportive team environment, enhancing overall productivity.
- Improved policy retention rates by addressing customer concerns and finding suitable solutions.
- Assisted clients in understanding complex insurance terms, promoting greater confidence in their coverage decisions.
- Handled sensitive client information with discretion, adhering to strict privacy guidelines.
- Achieved monthly sales targets consistently by strategically targeting prospective clients.
Bay Attendant
Blue Beacon
04.2022 - 05.2023
- Ensured optimal equipment functionality by performing regular inspections and conducting necessary repairs.
- Sprayed glass cleaner on windows and mirrors to remove build-up.
- Contributed to revenue growth by upselling additional services to customers based on their needs.
- Offered suggestions for process improvement during team discussions, contributing to a culture of continuous growth and development.
- Assisted in training new employees on company policies, safety protocols, and proper bay attendant procedures.
Receptionist And Lifestyle Consultant
Massage Heights
08.2021 - 03.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Education
Bachelor of Arts - Marketing And Studio Art
University of North Texas
Denton, TX12.2024
Skills
- Customer Service
- Licensed Insurance Agent
- Insurance sales
- Appointment management
- Policy analysis
- Email Marketing
- Rapport Building
- Commercial lines
- Sales Quota Achievement
- Loss analysis
- Relationship Building
Affiliations
- Kappa Alpha Order
Certification
- Licensed in P&C and Geneal Lines- December 2023
- Working on Life & Health License- est. June 2024
Timeline
Geico Property & Casualty Insurance Agent
Laura Ferring
01.2024 - Current
Bay Attendant
Blue Beacon
04.2022 - 05.2023
Receptionist And Lifestyle Consultant
Massage Heights
08.2021 - 03.2022
Bachelor of Arts - Marketing And Studio Art
University of North Texas