Austin Wilcox
Sequim,Washington
Summary
Highly efficient Crew Member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew Member
Jersey Mikes Subs
06.2021 - 11.2021
- Worked front counter, and assembled multiple orders at once, as well as working a deli slicer.
- Became familiar with products to answer questions and make suggestions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Server
Hideaway
01.2021 - 06.2021
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Assistant Manager
Whataburger
03.2020 - 10.2020
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Crew Member
Whataburger
03.2019 - 03.2020
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
Education
Associate of Arts - Information Technologies
University of Phoenix
Tempe, AZ06.2024
GED -
Tulsa Community College
Tulsa, OK06.2019
Skills
- Dependable and Cooperative
- Time Management
- Adaptability and Flexibility
- PPE Compliance
- Safe Food Handling
- Crew Leadership
- Willingness to Learn
- Resolving Complaints
Certification
- ServSafe Certified
Timeline
Crew Member
Jersey Mikes Subs
06.2021 - 11.2021
Server
Hideaway
01.2021 - 06.2021
Assistant Manager
Whataburger
03.2020 - 10.2020
Crew Member
Whataburger
03.2019 - 03.2020
Associate of Arts - Information Technologies
University of Phoenix
GED -
Tulsa Community College
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