AUSTIN WOOD
Raleigh,NC
Summary
A/V technician and lead technician with hands-on experience in Control4 programming, low-voltage wiring, home theater installs, and network troubleshooting. Supports remodels, new builds, and retrofits while delivering reliable system performance, clean installations, and strong customer communication.
Overview
14
14
years of professional experience
Work History
A/V Tech
NC Smart Home
Raleigh, North Carolina
01.2020 - Current
- Tv & Home Theater Installation
- Executed trimouts for A/V installations, ensuring seamless integration with existing structures
- Configured networking solutions to maximize system performance and reliability
- Control 4 Systems install and maintenance.
- Pre Wires
- Retrofitted outdated systems to enhance functionality and extend lifespan
- Everything under the sun A/V.
A/V Lead Tech
Neuwave Systems
Raleigh, North Carolina
01.2021 - 09.2026
- Control 4 Installs & Mantinence Lighting Integration, Security Integration.
- Performed pre-wiring for electrical systems in residential and commercial buildings.
- Completed rough-in installations for electrical systems in new construction projects.
- Conducted retrofitting work to upgrade existing electrical systems in older buildings.
- Installs from Remodels to New Builds
- Home Theaters
- Whole Home Audio
- Linear Lighting
- Much More!
- Led technician workflows for installations, repairs, and maintenance at Neuwave Systems.
- Trained technicians on testing procedures, safety practices, and service standards.
- Diagnosed equipment issues using diagnostic tools and service manuals.
- Documented service reports, parts usage, and repair actions in records.
- Verified system performance after repairs and installation changes.
- Communicated with customers about service needs, timelines, and technical findings.
- Oversaw daily operations and delegated tasks to optimize workflows.
- Assisted junior technicians in resolving complex technical problems.
- Managed quality control and maintained high level of customer satisfaction.
- Cleaned, maintained, and properly stocked company vehicle to prepare for required duties.
- Conducted system maintenance, including troubleshooting, repairs, upgrades, and installations.
- Identified opportunities for enhancing system efficiency and reducing costs.
- Analyzed customer needs to recommend tailored solutions.
A/V Technician
Elite Sight And Sound
Raleigh, North Carolina
08.2015 - 08.2022
- Installation technician of Home theaters/ TVs/ Smart Home systems/ Speaker systems/ Running wire/ Pre-wire homes/ commercial and residential work/ handyman jobs.
- Wired low-voltage cabling for speakers, displays, and control systems.
- Mounted projectors, screens, televisions, and wall speakers.
- Programmed remotes and control panels for user-friendly operation.
- Communicated setup needs with clients, builders, and project teams.
- Configured and tested audio and video systems to ensure proper operation.
- Set up commercial systems, projectors, wired and wireless speaker points, teleconferencing equipment, flat panel displays and interactive education-based systems.
A/V Tech
Dr. Video Inc
01.2016 - 01.2022
- Installed audio video systems for Dr. Video Inc client sites.
- Troubleshot signal, sound, and display issues during Dr. Video Inc service calls.
- Maintained cabling, connectors, and rack equipment for Dr. Video Inc installations.
- Calibrated audio levels and video settings for Dr. Video Inc systems.
- Installed and programmed audio-video and smart home technologies and equipped customers to operate.
- Calibrated video displays to meet industry standards for brightness and color accuracy.
- Programmed remote control units for use with home theater systems.
- Repaired faulty wiring connections using soldering tools and crimpers.
- Troubleshot, repaired, and maintained audio and video equipment.
Restoration Tech
GHI Restoration
Raleigh, North Carolina
03.2018 - 03.2020
- Cleaned carpets and polished floors in homes, businesses, gyms, ballrooms, and other facilities.
- Loaded, unloaded, and maintained restoration tools, hoses, and drying equipment.
- Used air movers, dehumidifiers, and ozone machines during restoration work.
- Inspected spaces for fire, smoke, and water damage before starting restoration tasks.
- Placed fans and dehumidifiers in strategic room locations to remove moisture from carpet, air and upholstery.
- Assisted in demolition activities including removal of drywall and flooring materials.
- Repaired minor damages to walls, ceilings, floors, fixtures, trim work.
Event Staff
Interactive Playgrounds
Raleigh, North Carolina
01.2015 - 01.2019
- Event staff/ setting up and breaking down of events/ warehouse worker.
- Greeted families and guided guests through Interactive Playgrounds event activities.
- Set up party rooms, play zones, and event supplies.
- Monitored children during play to support safe, active entertainment.
- Sanitized equipment and high-touch surfaces throughout Interactive Playgrounds events.
- Distributed game materials and explained activity rules to participants.
- Coordinated with team members on crowd control and event timing.
- Assisted in setting up and breaking down of the event space.
- Maintained a clean environment by removing trash and debris from around the event area.
- Collaborated with other staff members to coordinate activities throughout the day.
Mechanic
Auto Performance
07.2012 - 01.2016
- Automotive mechanic/ shop cleaning responsibilities/ parts pickup.
- Inspected vehicles for safety, wear, and performance concerns.
- Diagnosed engine, brake, and electrical issues at Auto Performance.
- Performed tune-ups, fluid changes, and preventive maintenance.
- Used diagnostic scanners and hand tools for troubleshooting.
- Replaced worn parts with manufacturer-approved components.
- Repaired or replaced worn parts such as brake pads and wheel bearings using hand tools and power tools.
- Diagnosed mechanical problems on a wide variety of vehicles using specialized tools and equipment.
- Monitored shop equipment to maintain safe working condition.
Education
Some College But No Diploma - Engineering, General
Garner Magnet High School
Garner, NC06-2016
Skills
- Control4 programming
- Low-voltage wiring
- AV system installation
- Network troubleshooting
- Lighting integration
- Project coordination
- Time management
- Team leadership
- Client communication
- Attention to detail
- Problem solving
- Employee training
- Audio-visual installation
- Multimedia integration
- Control room operations
- Sound system tuning
- Audio visual cabling
- Video wall configuration
- Video switching
- Acoustic treatment
- Projection systems
- Network configuration
- DSP programming
- Video conference endpoint management
- Power distribution
ADDITIONAL INFO
My Name is Austin Wood! Living in Raleigh NC, I am an individual that is a good learner, always looking for ways to improve skills, honest, motivated, open minded worker. I am strongly looking for a suitable, full time career in A/V world of installation and design! Been in the field for 8+ years doing a mix of residential and commercial jobs, (Restaurants, Bars, Nightclubs, Event Spaces, Gyms, Apartment Complexes, Pools, High End Home, Businesses, Residential, and more!) Some of the work- -Stir Raleigh NC -Personify Raleigh NC -Dogwood Bar and Eatery Raleigh NC -Milk Bar Raleigh NC -Preston Development Cary NC -Abbey Road all NC locations -Vicious Fishes all NC locations -Southern Charred Raleigh NC Many more! Working Field- Theaters, TVs, Dolby Atmos, High Ceiling Subs, Prewires, Wire Fishing, Control 4, Networking, Sound Panels, Retro jobs, Security Cameras, Rack Installation, Programming, Whole home audio, Sound Panels, Rack Centralizing, Music Rooms, & Much More!
Timeline
A/V Lead Tech
Neuwave Systems
01.2021 - 09.2026
A/V Tech
NC Smart Home
01.2020 - Current
Restoration Tech
GHI Restoration
03.2018 - 03.2020
A/V Tech
Dr. Video Inc
01.2016 - 01.2022
A/V Technician
Elite Sight And Sound
08.2015 - 08.2022
Event Staff
Interactive Playgrounds
01.2015 - 01.2019
Mechanic
Auto Performance
07.2012 - 01.2016
Some College But No Diploma - Engineering, General
Garner Magnet High School