Austin Wright
Summary
Experienced leadership professional with strong background in team management and operational efficiency.
Overview
6
6
years of professional experience
Work History
Assistant Department Manager
Floor & Decor
Everett, WA
09.2023 - Current
- Collaborates with cross-functional teams such as marketing and operations to execute promotional campaigns effectively
- Resolves customer issues promptly to maintain high levels of customer satisfaction
- Oversees inventory management, including ordering, receiving, and maintaining appropriate stock levels
- Leader of store safety team, conducting regular audits and educating team members on safety procedures and OSHA compliance
- Achieved the lowest discontinued product percentage of all PNW stores in 2024
Lead Bartender
Tony's Sports Bar
Kirkland
06.2022 - 08.2023
- Trained new bartenders on our menu, POS system and customer service skills
- Monitored cash handling procedures to ensure accuracy in transactions
- Kept detailed inventories and notified management of ordering needs
- Developed strong rapport with patrons, resulting in repeat business and increased loyalty
Bartender/Server
Olive Garden
Everett, WA
12.2019 - 08.2022
- Communicate effectively during high-volume operations
- Efficiently opened or closed bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, meeting health and safety regulations.
Education
Lake Stevens High School
Lake Stevens, WA06-2019
Skills
- Workplace safety
- Teamwork and collaboration
- Attention to detail
- Staff management
- Sales expertise
- Excellent customer service skills
Timeline
Assistant Department Manager
Floor & Decor
09.2023 - Current
Lead Bartender
Tony's Sports Bar
06.2022 - 08.2023
Bartender/Server
Olive Garden
12.2019 - 08.2022
Lake Stevens High School