Austin You
Buena Park
Summary
I am currently seeking entry-level positions in the HVAC field to apply practical experience in customer service and ongoing education at Cypress College. I am motivated to contribute effectively to a team environment while expanding my knowledge and skills in HVAC installation, maintenance, and repair.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Dry Cleaner
Canyon Cleaner
Anaheim, California
09.2024 - Current
- Inspected clothes, rugs, curtains and other items for spots or damage prior to cleaning to ensure quality service.
- Inspected items for stains and damage before cleaning.
- Ensured cleanliness and organization of work areas to promote a safe and efficient work environment.
- Disinfected equipment and supplies, using germicides, and steam-operated sterilizers.
- Sprayed steam and air over spots to flush out chemicals, dry material or brighten colors.
- Hung or folded items in an organized manner to maintain presentation standards. and bagged for customers.
Customer service
Portillos
Buena Park, California
07.2022 - 08.2024
- Welcomed customers with a positive attitude, delivering exceptional service.
- Managed orders ensuring accuracy and enhancing customer satisfaction.
- Ensure adherence to sanitation standards for cleanliness and safety.
- Operated kitchen equipment in compliance with safety protocols.
Employee
Subway
08.2021 - 06.2022
- Delivered outstanding customer service, resulting in high satisfaction with orders and inquiries.
- Executed sandwich preparation with precision, aligning with customer preferences and health standards.
- Supported efficient kitchen operations through active participation in food preparation tasks.
Education
HVAC
Cypress College
Cypress, CA08-2026
High School Diploma -
Rancho Alamitos High School
Garden Grove06-2020
Skills
- Customer support and service
- Attention to detail
- Safety compliance
- Equipment maintenance
- Time management
- Adaptability
- Team collaboration
- Computer proficiency
- Data entry accuracy
- Problem solving
- Communication skills
- HVAC systems expertise
- Process improvement
- Blueprint interpretation
Ethnicity
Korean American
Personal Information
- Age: 24
- Date of Birth: 12/28/2001
Certification
- Benchmark of Excellence Employment-Ready Certified - Heat Pumps
- Benchmark of Excellence Employment-Ready Certified - Light Commercial Air Conditioning
- Benchmark of Excellence Employment-Ready Certified - Basic Refrigeration & Charging Procedures
- Benchmark of Excellence Employment-Ready Certified - Light Commercial Refrigeration
- Benchmark of Excellence Employment-Ready Certified - Electrical
Timeline
Dry Cleaner
Canyon Cleaner
09.2024 - Current
Customer service
Portillos
07.2022 - 08.2024
Employee
Subway
08.2021 - 06.2022
HVAC
Cypress College
High School Diploma -
Rancho Alamitos High School