Austin Zawicki
Phoenix,AZ
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking new opportunities to enhance abilities while contributing to company growth.
Overview
3
3
years of professional experience
Work History
University Counselor
Grand Canyon Education
Phoenix, Arizona
07.2024 - 09.2024
- Contacted new and prospective online students by implementing a phone, text, and email campaign strategy that includes 100+ dials and 3+ hours of talk time
- Introduced new students to the online classroom environment.
- Utilized CRM tools and Microsoft Office to keep detailed and accurate records of student information, all while maintaining confidentiality.
- Guided prospective students through the admissions process and towards a successful online learning experience by clearly communicating program requirements, transfer credits, payment options, time commitment, technology requirements, and student support services.
Senior Group Sales Specialist
Phoenix Mercury
Phoenix, USA
01.2024 - 06.2024
- Exceeded sales targets by completing over 60 outbound sales calls, emails, and messages daily.
- Led the development and execution of innovative group sales campaigns, significantly enhancing event attendance and fan engagement.
- Successfully generated new leads through effective prospecting, networking, and referrals, resulting in a substantial increase in face-to-face appointments.
- Enhanced fan experiences by coordinating unique events, such as National Anthem performances and High Five Tunnels, contributing to increased customer satisfaction.
- Maintained impeccable sales and activity records using Archtics and KORE CRM, ensuring data accuracy and efficiency.
Group Sales Account Executive
Wilkes-Barre/Scranton Penguins
Wilkes-Barre, USA
07.2021 - 12.2023
- Spearheaded the creation of unforgettable game night experiences, driving significant revenue growth through the sale of season tickets, mini plans, and group tickets
- Expanded the customer base by implementing new sales strategies, targeting untapped markets in the Northeastern PA area
- Coordinated exclusive on-ice fan experiences, including penalty box visits and post-game pictures, enhancing overall customer engagement
- Fostered educational opportunities for local college sport management clubs, providing valuable insights into professional sports operations
- Kept meticulous records of all sales activities in Archtics and Score CRM, contributing to the team's operational excellence
Education
Bachelor of Science - Business Administration
Misericordia University
Dallas, PA05-2021
Skills
- Account Management
- Customer Relationship Building
- Networking
- Time Management
- Organization Skills
- Active Listening
- Team Oriented
- Adaptability
Timeline
University Counselor
Grand Canyon Education
07.2024 - 09.2024
Senior Group Sales Specialist
Phoenix Mercury
01.2024 - 06.2024
Group Sales Account Executive
Wilkes-Barre/Scranton Penguins
07.2021 - 12.2023
Bachelor of Science - Business Administration
Misericordia University