Austin Zimmerman
DeLand
Summary
I'm a sales-focused professional with a background in hospitality and over 8 years of experience in customer-facing roles. For the past couple of years, I've been leading teams and driving sales, combining a strong service mindset with a results-driven approach. I enjoy building relationships, finding solutions that work for customers, and using data to guide smart decisions. I'm all about growth-both personally and for the people and businesses I work with.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Athlete
SUN RUN SOLAR
DeLand
01.2025 - Current
- Provided expert knowledge on solar energy systems to potential customers, addressing their concerns and educating them on the benefits of solar power
- Negotiated contracts and pricing agreements with clients, resulting in successful closures of 80% of sales opportunities
- Conducted thorough market research to identify new business opportunities within target markets or industries
- Delivered persuasive presentations and product demonstrations to potential customers highlighting the cost savings and environmental benefits of solar energy solutions
- Built strong relationships with key decision-makers at commercial businesses or residential homeowners associations (HOAs) to secure large-scale projects or group installations
Valet Manager
STAR TRAX EVENTS
09.2015 - 01.2025
- Company Overview: Fine dining locations.
- Manage groups of Employees ranging from 2-20+ to ensure proper flow of traffic and operations.
- Provide exemplary customer service during high pressure moments.
- Provide leadership with reports showing revenue and hours logged.
- Managed time sheets for employee's.
- Fine dining locations.
Operations Manager
Metropolis
Detroit
10.2022 - 05.2024
- Oversee and manage operations of 8 locations.
- Ensure all parts of the operation are functioning properly.
- Contact third party contractors for repairs.
- Manage employees and teams to ensure we are in align with company standards and goals.
- Interview, hire, and train new employees.
- Manage employee time sheets and schedules.
- Provide weekly reports to show steady stream and growth of revenue.
- Engage in B2B sales over the phone and in person.
- Analyze data and budgets to ensure growth and goals are in align.
Loan Care Assistant
PREMIER MORTGAGE
12.2020 - 10.2021
- Call center.
- Helped with customer acquisition and the underwriting process of multiple types of mortgages.
- Provided training and assistance for new hires first 50 dials.
- Ensured client satisfaction as well as making sure sale closed.
- Provided exemplary customer service over the phone.
Server/Bartender
Orchard Lake Country Club
Orchard Lake Village
08.2016 - 08.2018
- Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and delivering food and beverages in a timely manner.
- Demonstrated extensive knowledge of the bar menu, including specialty cocktails, craft beers, and wine selections.
- Maintained cleanliness and organization of the bar area, ensuring a pleasant dining experience for guests.
- Resolved guest complaints or concerns promptly and professionally to ensure customer satisfaction.
- Worked collaboratively with kitchen staff to ensure accurate order preparation and timely delivery of food items.
- Maintained inventory levels of bar supplies such as glassware, napkins, straws, etc., notifying management when reordering was necessary.
Education
HIGH SCHOOL DIPLOMA -
WALLED LAKE CENTRAL HIGHSCHOOL
01.2014
Skills
- Operations management
- Analysis skills
- Hospitality
- Account management
- Communication
- Budgeting
- Customer service
- Pricing
- Microsoft Office
- Negotiation
- Sales
- Data analytics
Certification
Driver's License
Personal Information
Authorized To Work: US
Timeline
Athlete
SUN RUN SOLAR
01.2025 - Current
Operations Manager
Metropolis
10.2022 - 05.2024
Loan Care Assistant
PREMIER MORTGAGE
12.2020 - 10.2021
Server/Bartender
Orchard Lake Country Club
08.2016 - 08.2018
Valet Manager
STAR TRAX EVENTS
09.2015 - 01.2025
HIGH SCHOOL DIPLOMA -
WALLED LAKE CENTRAL HIGHSCHOOL