Austin Fow
Elizabethtown,Kentucky
Summary
Logistics/Business focused with over 10 years of experience supervising Team Members/Operations/Plant Engineering/Mechanics at UPS, XPO, and Grainger. Specialize in using Data Analytics through Power BI and Excel to increase productivity by more than double expected rates and to find inefficiencies in the process. Also am adept at the prioritization of tasks and the application of all technological tools, typically becoming the subject matter expert in those areas. Have a passion for Data Analysis that can be used to provide a friendly, efficient, and creative outlook to any business.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
Work History
Operations Team Lead
Tennant Co.
Louisville, Kentucky
09.2024 - Current
- Streamlined workflow processes, resulting in improved overall team efficiency and effectiveness.
- Collaborated closely with other departments to streamline interdepartmental communication and improve overall organizational cohesion.
- Enhanced client satisfaction by resolving issues promptly and maintaining open lines of communication.
- Identified areas for improvement in operations, leading to cost savings and increased productivity.
- Ensure completion of international orders and correctly completing customs paperwork.
- Use SAP to distribute work and organize team to ensure timely completion of work and urgent customer orders.
Operations Supervisor
W. W. Grainger
Louisville, KY
08.2021 - 01.2024
- Created Power BI tool to evaluate excessive time off task, which saves the building over $500,000 annually
- Introduced alternative allocation system to reduce freight pick-to-pack time by 38.6%
- Maintained an 87% retention rate of personnel in a startup building as well as increased the number of personnel in the department by 113%
- Oversees 11,000 daily picking lines that serve 10 different carriers and 45 trailers of product
- Uses Root Cause Analysis to identify operational constraints within a ramping growth building
- Developed continuous improvement efforts through the outcome of analysis to improve, and better serve, operations
- In charge of over 100 Team Members in the Picking Department, including HR functions of scheduling, PTO, and Federally regulated FMLA
- Maintains and updates data used in building reporting supplied by various sources
- Conducted daily safety briefings including stretches twice per day
- Created 3 different leadership trackers for the entire building to display leadership accountability, ensure KPIs were met, and to ensure pivotal data was available to those who needed it.
- Pivotal Member in leading start-up of Louisville DC and success of the Bulk Pick Team
- Developed, and coached, team members daily ensuring standards across all areas met and acknowledged those meeting and exceeding
Operations Supervisor/Manager
XPO Logistics
01.2020 - 01.2021
- Enhanced operational efficiency and reduced labor expenses by developing and optimizing standard practices
- Led associate focus groups and meetings to obtain suggestions, address concerns or issues and foster positive relations among team members and management
- Oversaw daily shipping operations, including loading and unloading of outbound trailers, steadfast processing of returns, inventory management and supervising work of 20 member team
- Reviewed and assessed ongoing operations, developing initiatives for continuous process improvement
- Monitored daily and weekly key performance indicators to maintain on-track status
- Encouraged and promoted ideas aligned to business needs and benefits
- Motivated and trained employees to maximize team productivity
- Developed program to promote safe work practices
- Ensure P/L was on target
- Assisted with Last Mile/Final Mile operations as needed
Plant Engineering Supervisor
United Parcel Service
Louisville, KY
04.2018 - 11.2018
- Managing Unionized Mechanics/Workforce
- Dispatching Mechanics and documenting repair work and times
- Assisting Mechanics with repair of powered and non-powered equipment
- Powered Equipment Trainer/Certifier
- Analyzing systems through use of an HMI (Human Machine Interface) to control and help/aid in better automation processes
- Daily reporting of issues using custom software
- Communication to multiple departments regarding ETAs on equipment as well as status
- Utilization of systems through HMI and PLC modification
- Constant and Unbiased monitoring
- Accurately completed Inventory and fulfilled parts replenishment as they are used (notated on Mechanics/Maintenance team member timecard) to ensure constant and full parts area
- Handled emails between companies as well as internally in a professional manner
Hub Supervisor
United Parcel Service
Louisville, KY
12.2013 - 04.2018
- Managing a Unionized workforce
- Running multiple areas in an efficient and cost-effective manner
- Led Safety initiatives for building and training program for powered equipment
- Operating with an average of more than 100% productivity and often exceeding 150-200%
- Understanding and utilizing UPS software such as HFCS (Hub and Feeder Control System)
- Monitored continuous improvement initiatives and key performance indicators to ensure on-time deliveries
Education
Bachelor of Science - Mechanical Engineering
University of Louisville
Louisville, KY 08.2014 - 05.2019
Skills
- Inventory Management
- Personnel Training and Development
- SQL
- SAP (Including S/4 HANA)
- Microsoft Suites (Including PowerBI and Excel)
- Technological Adaptation
- Data Analytics
- End-to-End workflow planning
- Communication
- Automation Mechanics
- Operations management
- Kronos
- ProTrack LMS/WMS
Timeline
Operations Team Lead
Tennant Co.
09.2024 - Current
Operations Supervisor
W. W. Grainger
08.2021 - 01.2024
Operations Supervisor/Manager
XPO Logistics
01.2020 - 01.2021
Plant Engineering Supervisor
United Parcel Service
04.2018 - 11.2018
Bachelor of Science - Mechanical Engineering
University of Louisville
08.2014 - 05.2019
Hub Supervisor
United Parcel Service
12.2013 - 04.2018
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