Kathy McDonald
Troy,MI
Summary
Dynamic Operations Team Lead with a strong background in training development and project management. Proven ability to lead teams in optimizing operational efficiency while fostering collaboration across departments to drive success. Recognized as going above and beyond, with great attention to detail..
Overview
8
8
years of professional experience
Work History
Operations Team Lead
Luxoft USA, Inc / DXC Technology
Farmington Hills, MI
01.2018 - Current
- Coordinated team activities to ensure efficient operational workflows.
- Close collaboration with multiple departments and stakeholders to fulfill project deadlines.
- Trained new hires on operational processes and provided ongoing training for existing employees when needed.
- Inventory management for North America
- Conducted regular meetings with team members to review progress on projects and discuss any issues or concerns they may have had.
- Managed office openings, closures, and renovations for NA from lease signing to contractor completion.
- Supervised daily operations and evaluated the performance of staff, providing feedback and coaching as needed.
- Administrative duties including employee equipment onboarding, employee terminations, operations service desk and purchase orders.
Education
Some College (No Degree) - Psychology
Oakland Community College
Bloomfield Hills, MISkills
- Inventory management
- Cross-departmental collaboration
- Project coordination
- Team training
- Operational workflow
- Effective communication
Accomplishments
- Selected to work in Mexico training personnel and improving inventory management
- Promoted to Team Lead
- Awarded LuxStar for excellence 2019 and 2022
- Personal achievement - 2012 National P90X Champion
Timeline
Operations Team Lead
Luxoft USA, Inc / DXC Technology
01.2018 - Current
Some College (No Degree) - Psychology
Oakland Community College
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