Austra Green
Tooele,UT
Summary
Dedicated and reliable Information Technology student with a strong enthusiasm for mastering various fields. Demonstrates excellent communication, sound judgment, and adept relationship-building skills. Actively seeking a full-time or part-time role that presents professional challenges, leveraging exceptional time management and problem-solving abilities to contribute effectively to team success. Eager to translate academic knowledge into practical experiences while fostering collaborative environments.
Overview
11
11
years of professional experience
Work History
Sales Associate
Home Depot
Tooele, UT
12.2023 - 07.2024
- Arranged racks and shelves to enhance store aesthetics.
- Cultivated strong customer relationships to foster repeat purchases.
- Handled returns, exchanges, and refunds following store policy.
- Handled high-stress situations with professionalism.
- Assisted customers in finding products.
Driving Instructor and Examiner
Stop And Go Driving School
Mesa, AZ
05.2022 - 06.2023
- Assessed student achievements and recorded advancements.
- Fostered trust with parents through regular updates on child progress.
- Kept precise student records for DOT compliance.
- Maintained up-to-date knowledge of state driving laws and regulations.
- Facilitated hands-on road training for student drivers.
- Adapted teaching materials and methods to meet diverse student needs.
Officer/Dispatcher
Snoqualmie Casino
Snoqualmie, WA
03.2019 - 04.2022
- Trained personnel in advanced security protocols.
- Delivered specialized training sessions on defensive tactics, report writing, and policy comprehension.
- Conducted training sessions for over 20 new hires and updated existing staff on procedures.
- Supplied essential first aid and CPR to individuals requiring immediate medical attention until emergency services arrived.
- Monitored surroundings closely and alerted on suspicious activities.
- Secured designated zones to assist guests and monitor for suspicious activities.
- Managed multi-line phone system, prioritizing calls and taking necessary action based on urgency.
- Kept detailed records of calls in both physical and electronic databases.
- Handled emergency and non-emergency calls for dispatching security services.
- Operated fire alarm and security CCTV systems to ensure building safety.
- Conducted comprehensive security training sessions.
Security Lead/Courthouse Dispatcher
Pacific Security
Everett, WA
04.2018 - 03.2019
- Directed an 8-member guard team during busiest hours and days at the Court House.
- Created enhanced training techniques emphasizing public safety and officer alertness.
- Documented incident reports with comprehensive descriptions.
- Granted access to the Court House after thorough screening of visitors, vendors, and contractors.
- Conducted regular patrols throughout building interiors and grounds to prevent threats.
- Responded to alarms, assessed disturbances and coordinated with law enforcement.
- Ensured the safety of premises through constant oversight of entryways and continuous CCTV monitoring.
Automotive Technician
Midas
Bothell, WA
09.2017 - 04.2018
- Conducted comprehensive vehicle inspections to identify repair needs.
- Performed routine preventative maintenance, including engine tune-ups, oil changes, and tire rotations.
- Conducted professional tire maintenance tasks such as modifications in rotation, changes and balances across diverse vehicles.
- Conducted comprehensive vehicle inspections checking for leaks, damage, and other concerns.
- Followed operating guidelines, maintained supplies and troubleshooted breakdowns to keep equipment functional.
Automotive Technician Apprentice
Evergreen Autoworks
Bothell, WA
09.2016 - 08.2017
- Formulated detailed repair plans after thorough inspections.
- Elevated vehicle using hydraulic jack or hoist for access to mechanical units.
- Conducted minor maintenance tasks such as replacing gaskets.
- Verified safe operation of vehicles through road testing.
- Diagnosed and troubleshot mechanical issues to identify root causes.
- Performed preventive maintenance including engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacements.
- Performed tire changes, rotations, and balances on various vehicles.
Post Production/ Photographer
Nico Studios INC
Edmonds, WA
04.2013 - 04.2015
- Consistently met tight deadlines by effectively managing multiple projects simultaneously
- Maintained an organized digital asset library, ensuring easy access to high-resolution images when needed
- Utilized Adobe Photoshop to perform photo editing, retouching and restoration
- Provided assistance with photo editing tasks, ensuring professional presentation of imagery across various platforms
- Maintained photography equipment, ensuring optimal performance and readiness for all assignments
Education
Certificate in Information Technology - Information Systems, Systems and Services, Networks, Scripting and Programming, Data Management
Western Governors University
Utah03-2025
Certificate in Automotive Technology - Automotive Technology
Shoreline Community College
Shoreline, WA03.2014
High School Diploma -
Roosevelt High School
Seattle, WA06.2011
Some College (No Degree) - Math, English
Shoreline Community College
Shoreline, WASkills
- Customer service excellence
- Attention to detail
- Maintenance & repair
- Troubleshooting
- Quick Learner Abilities
- Excellent communication
- Professionalism and ethics
- Conflict resolution strategies
- Communication and listening
- Leadership and motivation
References
References available upon request.
Timeline
Sales Associate
Home Depot
12.2023 - 07.2024
Driving Instructor and Examiner
Stop And Go Driving School
05.2022 - 06.2023
Officer/Dispatcher
Snoqualmie Casino
03.2019 - 04.2022
Security Lead/Courthouse Dispatcher
Pacific Security
04.2018 - 03.2019
Automotive Technician
Midas
09.2017 - 04.2018
Automotive Technician Apprentice
Evergreen Autoworks
09.2016 - 08.2017
Post Production/ Photographer
Nico Studios INC
04.2013 - 04.2015
Certificate in Information Technology - Information Systems, Systems and Services, Networks, Scripting and Programming, Data Management
Western Governors University
Certificate in Automotive Technology - Automotive Technology
Shoreline Community College
High School Diploma -
Roosevelt High School
Some College (No Degree) - Math, English
Shoreline Community College
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