Austyn Mattinson
Ogden,UT
Summary
Results-driven retail professional with extensive experience in customer service and team supervision. Known for multitasking abilities and developing creative solutions that enhance operational efficiency and customer satisfaction.
Dynamic individual with hands-on experience in Retail, Customer service and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Dedicated team member with a strong focus on enhancing customer experiences. Proven reliability and effective communication skills, committed to achieving sales goals and streamlining operations.
Overview
8
8
years of professional experience
Work History
Maverik Lead Retail Team Member
Maverik Adventure's First Stop
Ogden, UT
03.2021 - Current
- Assisted customers with product selections and inquiries to enhance shopping experience.
- Maintained cleanliness and organization of store layout to ensure efficient operations.
- Operated cash register, processing transactions accurately and efficiently.
- Collaborated with team members to achieve daily sales goals through effective merchandising strategies.
- Trained new staff on store policies, procedures, and customer service best practices.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Proven ability to develop and implement creative solutions to complex problems.
3D Texture Artist
Own Business
Ogden, UT
01.2020 - Current
- Developed high-quality textures for 3D models in various software applications.
- Streamlined texture creation workflow, enhancing efficiency and reducing turnaround time.
- Implemented feedback from clients to refine and improve final texture outputs.
- Researched industry trends to incorporate innovative techniques into texture design process.
- Conducted thorough research on relevant subject matter before starting a new project, ensuring accurate texturing results.
- Skilled at working independently and collaboratively in a team environment.
Crew Member
Pizza Hut
Ogden, UT
01.2018 - 09.2019
- Delivered exceptional customer service by efficiently taking orders and addressing inquiries.
- Operated kitchen equipment, ensuring compliance with safety and hygiene standards.
- Collaborated with team members to maintain a clean and organized workspace.
- Assisted in training new crew members on operational procedures and best practices.
- Led initiatives to streamline workflows, improving overall operational efficiency within the team.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
Education
High School Diploma -
Bonneville High School
Ogden, UTSkills
- Store maintenance
- Cash handling accuracy
- Goal-oriented mindset
- Reliability and punctuality
- Brand representation
- Customer service
- Multitasking
- Effective communication
- Customer engagement
- Security practices
- Order management
- Team supervision
- Register opening and closing
- Store policies and procedures
Accomplishments
- Achieved Lead Position by completing projects higher then the role had at the time with accuracy and efficiency.
Languages
English
Native or Bilingual
Interests
- Dancing
- Backpacking and Hiking
- Digital Art and Animation
- Enjoy hobbies that combine physical activity with outdoor exploration
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Virtual Reality
- Artificial Intelligence (AI) and Machine Learning
- Video Gaming
- Drone Piloting
- Fashion and Style
- Personal Development and Self-Improvement
- Music
- Acting and Theater
Timeline
Maverik Lead Retail Team Member
Maverik Adventure's First Stop
03.2021 - Current
3D Texture Artist
Own Business
01.2020 - Current
Crew Member
Pizza Hut
01.2018 - 09.2019
High School Diploma -
Bonneville High School