Autjima Srisoontronthai
Lilburn,GA
Summary
Hardworking with strong multitasking and customer service skills. Committed to speeding up processes and helping people.
Overview
10
10
years of professional experience
Work History
Server
Tum pok pok
Atlanta, GA
10.2022 - Current
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Filled and served various beverages for customers.
Assistant Restaurant Manager
Bangkok Station
Atlanta, GA
05.2021 - 10.2022
- Maintained entire look of restaurant, keeping it clean and inviting at all times.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Resolved problems or concerns to satisfaction of involved parties.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Au Pair
Au Pair in America
10.2018 - 04.2021
- Created nutritious meals according to dietary guidelines set by parents.
- Supported household operations by completing laundry, cooking meals and performing light cleaning.
- Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
- Planned educational activities such as crafts, games and outings that promoted physical activity.
Customer Service Representative
Bangkok Mass Transit System
Bangkok, Thailand
05.2014 - 12.2017
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Developed strong relationships with customers by providing personalized assistance and support.
Education
Communication Art - Advertising
Burapha University
Thailand05-2013
Skills
- Guest Engagement
- Professional Appearance
- High-Volume Dining
- Positive and Professional
- Schedule Management
- Self-Confidence Development
Languages
Thai
Native/ Bilingual
English
Professional
Timeline
Server
Tum pok pok
10.2022 - Current
Assistant Restaurant Manager
Bangkok Station
05.2021 - 10.2022
Au Pair
Au Pair in America
10.2018 - 04.2021
Customer Service Representative
Bangkok Mass Transit System
05.2014 - 12.2017
Communication Art - Advertising
Burapha University
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