Auttyiana Summers
Katy
Summary
Highly-motivated individual with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
8
8
years of professional experience
Work History
Pickup Clerk
Kroger
Flowood
02.2024 - 03.2025
- Processed customer orders promptly and accurately.
- Utilized computer software programs to create reports, labels, forms.
- Greeted visitors in a friendly and professional manner while directing them appropriately.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
- Organized and maintained filing systems for confidential documents.
- Processed payments, refunds, and exchanges accurately and efficiently.
- Created memos, letters, emails, reports, presentations as requested by management.
- Assisted customers with inquiries and complaints in a professional manner.
- Entered data into computer systems accurately and efficiently.
- Answered customer inquiries via phone and email.
- Answered phones in a courteous manner while providing excellent customer service.
- Communicated with customers and employees to answer questions or explain information.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
Resident Assistant
Anthology of Denton
Denton
11.2023 - 03.2024
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Educated families about available resources for home health care services in the local community.
- Provided emotional support to clients during difficult times.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
- Participated in team meetings regarding client progress or concerns raised by family members.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Administered prescribed medications on a timely basis following care plan instructions.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Monitored vital signs, including blood pressure, temperature and pulse rate.
Resident Assistant
Heaven at Home Care
Denton
11.2022 - 11.2023
- Served as an information resource for residents regarding services.
- Planned fun activities throughout the day such as holiday celebrations or themed nights.
- Conducted regular room inspections to ensure compliance with housing policies.
- Collaborated with other healthcare professionals to develop individualized care plans for each patient.
- Kept detailed records of patients' medical histories and care plans.
- Assisted with physical therapy exercises prescribed by a licensed therapist.
- Monitored vital signs such as pulse rate, temperature and respiration rate.
- Provided companionship to patients by talking, listening and engaging in activities such as reading or playing board games.
- Provided emotional support to family members during difficult times.
- Observed residents and patients for any signs of discomfort or distress.
- Encouraged independence among residents and patients whenever possible.
- Reported changes in patient condition to nursing staff immediately.
Caregiver
Living well senior care
Denton
04.2021 - 06.2022
- Accompanied clients to social events such as movies or doctor appointments
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Provided emotional support to clients during difficult times.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Participated in team meetings regarding client progress or concerns raised by family members.
- Developed plans for respite care when needed based on availability of family members or other caregivers.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
Cashier
Rallys Fast Food Resturant
Jackson
08.2017 - 10.2021
- Resolved customer complaints professionally in accordance with company policy.
- Issued receipts, refunds, credits or change due to customers.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Balanced daily transactions on a computerized point-of-sale system.
Education
High School Diploma -
Provine High School
Jackson, MS06-2021
Skills
- Order processing
- Data entry
- Customer service
- Payment processing
- Communication skills
- Team collaboration
- Conflict resolution
- Time management
- Attention to detail
- Problem solving
- Organizational skills
- Task prioritization
- Supply tracking
- Document management
- Point of sale operation
- Cash management
Timeline
Pickup Clerk
Kroger
02.2024 - 03.2025
Resident Assistant
Anthology of Denton
11.2023 - 03.2024
Resident Assistant
Heaven at Home Care
11.2022 - 11.2023
Caregiver
Living well senior care
04.2021 - 06.2022
Cashier
Rallys Fast Food Resturant
08.2017 - 10.2021
High School Diploma -
Provine High School