Summary
Overview
Work History
Education
Skills
Timeline
Generic

Autum Douglas

Aurora,CO

Summary

Medical Assistant Supervisor at OnPoint Family Medicine with strong background in clinical training and inventory management. Demonstrated ability to improve staff performance through effective communication and quality assurance practices. Proficient in electronic health records and staff recruitment, contributing to enhanced patient care and operational efficiency.

Overview

15
15
years of professional experience

Work History

Medical Assistant Supervisor

Onpoint Family Medicine
Greenwood Village, CO
09.2023 - Current
  • Supervised daily operations of medical assistants in patient care environment.
  • Trained new staff on clinical procedures and office protocols effectively.
  • Ensured compliance with health regulations and safety standards consistently.
  • TCM/ED Track
  • Attestation/ Quality tracker
  • Organized inventory of medical supplies and equipment for seamless operations.
  • Provided guidance to medical assistants regarding patient care protocols, safety measures, and infection control practices.
  • Evaluated performance of medical assistants through observation and review of work quality; provided feedback to improve performance.
  • Resolved customer complaints regarding administrative or clinical services rendered by the team of medical assistants.

Medical Assistant Interim

OnPoint Family Medicine
Greenwood Village, CO
06.2023 - 08.2023
  • Trained new staff on clinical procedures and office protocols effectively.
  • Organized inventory of medical supplies and equipment for seamless operations.
  • Supervised and coordinated the daily activities of medical assistants; monitored workflow to ensure timely completion of tasks.
  • Evaluated performance of medical assistants through observation and review of work quality; provided feedback to improve performance.
  • Conducted regular staff meetings to discuss updates, changes in policies and procedures, and new initiatives.
  • Attestation Tracker
  • TCM/ED Tracker

Medical Assistant

Lone Tree Family Practice
Lone Tree, CO
01.2010 - 06.2023
  • Prepared laboratory specimens for analysis and organized lab results for review by the physician.
  • Provided assistance to medical staff in performing minor surgical procedures.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Assisted is IUD, Vasectomy, in charge of biote count, took x rays,
  • I had 2 providers that I were my providers that I had to room & pre-chart for on a daily

Education

Ltd Scope X Ray -

Anthem College
Aurora, CO
05-2009

High School Diploma -

Hinkley High School
Aurora, CO
05-2004

Skills

  • Clinical training and evaluation
  • Inventory management
  • Quality assurance monitoring
  • Effective communication
  • Staff recruitment and service
  • Time management
  • Electronic health records
  • Data entry and documentation

Timeline

Medical Assistant Supervisor

Onpoint Family Medicine
09.2023 - Current

Medical Assistant Interim

OnPoint Family Medicine
06.2023 - 08.2023

Medical Assistant

Lone Tree Family Practice
01.2010 - 06.2023

Ltd Scope X Ray -

Anthem College

High School Diploma -

Hinkley High School

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