Autum Justice

Servicing All Types of Fire, Security, Camera and Access control systems

• Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
• Performed troubleshooting and diagnosis on malfunctioning equipment.
• Optimized system performance thorough testing and analysis.
• Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
• Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
• Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
• Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
• Supported project management teams with expert technical advice, contributing to successful project completions.
• Streamlined inventory management, ensuring optimal levels of spare parts and materials at all times.
• Promoted sustainability, recommending and implementing eco-friendly technical practices and solutions.
• Conducted detailed diagnostics to identify issues, leading to decrease in system downtimes.
• Maintained meticulous records of maintenance activities, ensuring compliance with industry standards.
• Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
• Increased equipment lifespan, performing preventive maintenance and timely repairs.
• Tested systems, noting issues and completing preventive maintenance.
• Completed preventive maintenance on machines to enhance production and maintain quality.

• Installing, Programming and Servicing Various Branded Video DVR/NVR systems like Bosch, Avigilon, Costar, Software House
• Tested components and systems to evaluate performance and identify concerns.
• Managed projects from conception to completion, ensuring on-time delivery while staying within budget constraints.
• Performed troubleshooting and diagnosis on malfunctioning equipment.
• Repaired, upgraded and inspected electronic, electrical and mechanical systems.
• Established strong relationships with clients by consistently providing high-quality service and addressing concerns promptly.
• Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
• Managed team performance by training, mentoring, disciplining, and motivating employees.
• Documented procedures for complex tasks, enabling efficient knowledge transfer between team members.
• Managed daily activities, assigned tasks to specific staff members and utilized proven management techniques to cut work flow downtime and maximize revenues.
• Tracked equipment and inventory, maintaining prescribed levels for technical equipment and supplies.
• Monitored spare parts inventory and addressed shortages with purchasing personnel.
• Planned, scheduled, and delegated daily work to team of employees.
• Developed comprehensive training materials to onboard new technicians, resulting in faster acclimation to role responsibilities.
• Mentored junior technicians, fostering a collaborative work environment that encouraged skill development and knowledge sharing.
• Maximized resource utilization by scheduling work assignments based on technician availability and expertise.

To Install and/or repair various types of (Including IP) Security, Fire, Access Control and Camera Systems.

My work here has gained me a lot of field experience in how to actually get the job done.

• Trained new technicians on standard operating procedures, ensuring consistency across the team.
• Performed troubleshooting and diagnosis on malfunctioning equipment.
• Optimized system performance thorough testing and analysis.
• Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
• Supported project management teams with expert technical advice, contributing to successful project completions.
• Optimized network performance, conducting regular updates and patches to software systems.
• Facilitated seamless software upgrades, minimizing disruptions to daily operations.
• Promoted sustainability, recommending and implementing eco-friendly technical practices and solutions.
• Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
• Increased equipment lifespan, performing preventive maintenance and timely repairs.
• Tested systems, noting issues and completing preventive maintenance.
• Worked with diverse types of weather and ground conditions.
• Managed maintenance activities, supervised staff, and inspected equipment.