Autum Parcels
Miamisburg,OH
Summary
Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Member
McDonald's
11.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Lifeguard
Dayton Pool Management
05.2024 - 09.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Lifeguard Instructor
YMCA of Greater Dayton
05.2022 - 04.2024
- Provided mentorship to junior lifeguards, guiding their professional growth throughout their employment.
- Increased patron satisfaction by addressing concerns and providing exceptional customer service.
- Enhanced overall pool safety through effective communication with staff and patrons.
- Supported team development by providing constructive feedback to fellow lifeguards on performance improvements needed.
Education
No Degree - Phlebotomy
Ohio School of Phlebotomy
Columbus, OH10-2024
High School Diploma -
Kettering Fairmont High School
Kettering, OH05-2024
Skills
- Teamwork and collaboration
- Multitasking and organization
- Effective Time Management
- Clear communication
- Customer engagement
- Integrity and honesty
- Safety awareness
Certification
- Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).
- Lifeguarding Certification - American Red Cross.
- CPR/AED Certification
Timeline
Crew Member
McDonald's
11.2024 - Current
Lifeguard
Dayton Pool Management
05.2024 - 09.2024
Lifeguard Instructor
YMCA of Greater Dayton
05.2022 - 04.2024
- Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).
- Lifeguarding Certification - American Red Cross.
- CPR/AED Certification
No Degree - Phlebotomy
Ohio School of Phlebotomy
High School Diploma -
Kettering Fairmont High School
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