Autumn Andrews
Palmetto,FL
Overview
20
20
years of professional experience
Work History
Administration Assistant
Conquer Enterprises
01.2022 - 05.2025
- Organized and maintained electronic filing systems for efficient document retrieval.
- Conducted research to assist management in strategic decision-making processes.
- Managed multi-line phone system, efficiently routing calls.
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
- Reduced administrative workload for supervisors, managing calendar appointments and coordinating meeting logistics.
- Documented costs and organized financial records.
- Demonstrated exceptional adaptability when faced with shifting priorities or new assignments from management figures in real-time situations.
- Assisted coworkers and staff members with special tasks on daily basis.
- Enhanced response times to client inquiries through effective management of incoming mail distribution.
- Coordinated interactions between clients and vendors to support operational efficiency.
Server
Benedicts
03.2020 - 12.2022
- Provided outstanding customer service to encourage repeat business.
- Collaborated with kitchen staff to coordinate timely meal preparation and delivery.
- Managed cash handling processes, ensuring accuracy in transactions and end-of-shift reconciliations.
- Resolved customer complaints effectively.
- Ensured prompt delivery of food and drinks, prioritizing customer needs.
- Developed lasting rapport with returning clients.
- Upheld dining area standards to promote a welcoming atmosphere.
- Maintained focus on details while delivering excellent service during peak times.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated strong teamwork skills to uphold workflow efficiency.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Maximized table turnover rate.
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
- Maintained an exemplary attendance record.
- Skilled in executing opening and closing tasks for front and back of house operations.
Server
Ihop
04.2018 - 11.2020
Timeline
Administration Assistant
Conquer Enterprises
01.2022 - 05.2025
Server
Benedicts
03.2020 - 12.2022
Server
Ihop
04.2018 - 11.2020