Autumn Bowden
Pryor,US
Summary
Customer service oriented professional with patient care experience. Capable of multi-tasking and prioritizing workloads to ensure timely delivery. Maintain courteous and professional working relationships with employees at all levels of the organization. Accustomed to handling information that is sensitive and confidential.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Material Handler
GXO Logistics
Pryor, OK
03.2025 - Current
- Loaded and unloaded shipments, ensuring accurate placement and documentation of inventory.
- Conducted regular inventory checks to maintain stock accuracy and prevent shortages.
- Collaborated with team members to enhance workflow efficiency and reduce delays in operations.
- Packed items into appropriate containers for shipment.
- Transported inventory items to appropriate locations.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Used hand-held scanners and physical logs to accurately track item movements.
- Performed cycle counts and inventory control to accurately track product levels.
- Expedited order fulfillment by accurately picking, packing, and shipping products to customers.
Homemaker
Full Time Parent
Bokoshe, OK
07.2018 - Current
- Provided encouragement, support, and access to activities that enable the development of skills.
- Developed, managed, and maintained a budget effectively.
- Coordinated and facilitated medical care, meals, and educational and social activities.
Benefit Verification Specialist
Continuum global
WFH
03.2024 - 12.2024
- Processed benefit verification requests with meticulous attention to detail, ensuring accuracy in eligibility assessments and compliance with healthcare regulations.
- Collaborated with healthcare providers and insurance carriers to resolve complex benefit inquiries, maintaining high service standards.
- Streamlined verification workflows through systematic documentation and efficient follow-up procedures, reducing processing time.
- Managed comprehensive benefit verification database while maintaining strict confidentiality and HIPAA compliance standards.
Habilitation Training Specialist / Job Coach
Ki Bois Community Action Foundation
Stigler, OK
07.2023 - 03.2024
- Run a food pantry, oversee 8 clients, and provide transportation.
- Supervise clients and ensure jobs are done properly.
- Exhibit commitment to supporting individuals in need, organization, teamwork, communication, and empathy.
Home Health Aide
Eton Home Health
Tulsa, OK
06.2017 - 07.2018
- Maintained a safe, secure, and healthy environment.
- Assisted with activities of daily living - personal hygiene, mobility, and feeding.
- Handled light housekeeping duties, prepared meals, and ran errands.
- Completed daily logs documenting patient condition and activities and any changes to patient care plan.
- Ensured confidentiality and privacy standards of protected health information.
Direct Support Professional
Bios
Muskogee, OK
05.2016 - 06.2017
- Provided basic care for individuals with developmental disabilities.
- Maintained a safe, secure, and healthy environment.
- Assisted with activities of daily living, personal hygiene, mobility, and feeding.
- Completed daily logs documenting patient condition and activities and any changes to patient care plan.
- Engaged in activities and sensory stimulation to encourage positive reactions.
- Offered companionship and contributed to a positive environment to enhance quality of life.
Crew Member / Customer Service
Subway
Locust Grove, OK
08.2014 - 05.2015
- Trained new hires, exhibited leadership, and led by example.
- Answered incoming phone calls as a direct point of contact and provided information.
- Performed a multitude of tasks including food production and serving customers at the cash register.
- Worked in a team environment and communicated effectively with customers, managers, and co-workers.
Education
Diploma - Medical Office and Billing Specialist
Ultimate Medical Academy
01.2023
Skills
- Medical Terminology
- HIPAA Compliance
- Insurance Verification
- Medical Billing
- Medical Records
- Data Entry
- Microsoft Office
- Patient Care
- Healthcare
- Customer Service
- Team Leadership
- Documentation
Certification
- HIPAA Essentials for Healthcare Professionals Certificate
- Ultimate Medical Academy
- 2023
Timeline
Material Handler
GXO Logistics
03.2025 - Current
Benefit Verification Specialist
Continuum global
03.2024 - 12.2024
Habilitation Training Specialist / Job Coach
Ki Bois Community Action Foundation
07.2023 - 03.2024
Homemaker
Full Time Parent
07.2018 - Current
Home Health Aide
Eton Home Health
06.2017 - 07.2018
Direct Support Professional
Bios
05.2016 - 06.2017
Crew Member / Customer Service
Subway
08.2014 - 05.2015
Diploma - Medical Office and Billing Specialist
Ultimate Medical Academy