AUTUMN BROOKE RING
Wise,VA
Summary
Adept Business Acquisition Specialist with a proven track record at Thryv, I excel in relationship building and product knowledge. Leveraging cross-functional teamwork, I've significantly enhanced client engagement and revenue. My expertise in customer acquisition and commitment to excellence have consistently exceeded monthly goals, underscoring my ability to drive profitable business relationships and customer satisfaction.
Overview
19
19
years of professional experience
Work History
Business Acquisition Specialist
Thryv
Dallas, TX
08.2023 - Current
- Identified small business owners' needs and struggles that could be addressed by our software or marketing products.
- Provided an overview of products we offer to new clients in order to get them further engaged prior to meeting their personal Business Advisor.
- Facilitated meetings between new clients and internal Business Advisors to form long-lasting and profitable business relationships.
- Maintained a strong pipeline of new clients at all times, in order to increase monthly revenue.
- Provided excellent service and attention to customers through phone conversations and Zoom.
- Managed time effectively to ensure tasks were completed on schedule and that monthly goals were met and exceeded.
Senior Product Specialist/Sales Specialist
Crutchfield
Norton, VA
01.2006 - 08.2023
- Developed successful sales floor tactics that were proven successful, including add-on service sales
- Results were tracked monthly in detailed sales statistic reports
- Maintained extensive knowledge of over 8,000 consumer electronic products, ranging from 2-channel audio and headphones to home theater and car audio, also including home automation and network solutions.
- Delivered excellent customer service through professionalism and product knowledge in a fast-paced environment working with hundreds of customers weekly
- Managed customer interaction across various social media platforms
- Demonstrated an unwavering commitment to customer service, adding new customers while maintaining premium service levels with existing accounts
- Participated in weekly vendor trainings in order to stay up to date with newly released products and technologies
Education
Bachelor of Communication -
University of Virginia's College at Wise
Wise, VA01.2006
Health Coach Certification - Personal Training Certification
American Council on Exercise
San Diego, CA01.2006
Skills
- Product knowledge
- Relationship building
- Problem-solving
- Active listening
- Communication
- Cross-functional teamwork
- Customer acquisition
- Teamwork and collaboration
Timeline
Business Acquisition Specialist
Thryv
08.2023 - Current
Senior Product Specialist/Sales Specialist
Crutchfield
01.2006 - 08.2023
Bachelor of Communication -
University of Virginia's College at Wise
Health Coach Certification - Personal Training Certification
American Council on Exercise