Autumn Caldarelli
Rochester,NY
Summary
Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.
Overview
5
5
years of professional experience
Work History
Cross Functional Representative
Family First of NY Credit Union
Rochester, NY
06.2025 - Current
- Utilized knowledge of products and services to resolve customer issues efficiently and effectively.
- Responded to customer inquiries via telephone, email, and in person.
- Built and established relationships with members that enhanced my ability to meet sales goals each month.
Member Service Representative
Family First of NY Credit Union
Rochester, NY
11.2023 - 06.2025
- Cross-sold bank products to existing customers while meeting sales goals set by management.
- Assisted members with various banking transactions in a friendly and efficient manner.
Sales Associate
Bath And Body Works
Rochester, NY
01.2023 - Current
- Provided accurate information about products, prices and availability both in person and over the phone.
- Assisted customers with product selection to ensure customer satisfaction.
- Performed cash register operations accurately according to company guidelines.
Sales Associate
Yankee Candle
Rochester, NY
08.2021 - 01.2023
- Used knowledge of company products and services to recommend solutions to customers.
- Tagged new merchandise for sale and updated signs.
- Developed an in-depth understanding of the product line and was able to effectively communicate features and benefits to customers.
Server
Fleming Point
Rochester, NY
08.2020 - 05.2021
- Set up linens, dishes, and silverware to prepare tables for customers.
- Served food and beverages to the tenants.
Education
High School Diploma -
Arcadia High School
Rochester, NY06.2022
Skills
- Product guidance
- Performance tracking
- Teamwork and Collaboration
- Client relationship building
- Verbal and written communication
- Time Management
Timeline
Cross Functional Representative
Family First of NY Credit Union
06.2025 - Current
Member Service Representative
Family First of NY Credit Union
11.2023 - 06.2025
Sales Associate
Bath And Body Works
01.2023 - Current
Sales Associate
Yankee Candle
08.2021 - 01.2023
Server
Fleming Point
08.2020 - 05.2021
High School Diploma -
Arcadia High School