Reginald Charles
Pearland,TX
Summary
Dynamic professional with extensive experience in customer service and team collaboration. Skilled in problem resolution and employee training, contributing to high customer satisfaction and efficient sales operations.
Overview
6
6
years of professional experience
Work History
Cross Functional Representative
H-E-B
Manvel, Texas
02.2020 - Current
- Trained new staff on store policies and customer service standards.
- Stocked shelves and displays with merchandise to ensure product visibility.
- Organized inventory and maintained stock levels for efficient sales operations.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked with cross-functional teams to achieve goals.
- Worked effectively in team environments to make the workplace more productive.
Education
Associate of Arts - Business
San Jacinto College
Pasadena, Texas, TX05-2024
Skills
- Customer service
- Visual merchandising
- Adaptability
- Time management
- Problem resolution
- Team collaboration
- Process improvement
- Employee training
- Attention to detail
- Team leadership and mentoring
Accomplishments
H-E-B Seafood store sales record for company 2021-2022
Timeline
Cross Functional Representative
H-E-B
02.2020 - Current
Associate of Arts - Business
San Jacinto College