Julio Perez
Mission
Summary
Dynamic sales professional with extensive experience in leadership, communication, and client relationship management. Proven ability to drive revenue growth and enhance customer satisfaction through effective problem-solving and relationship-building skills. Demonstrated success in leading teams and adapting to new challenges in fast-paced environments. Committed to achieving results and fostering a collaborative team culture.
Overview
5
5
years of professional experience
Work History
Cross Functional Representative
HEB
Palmview
08.2021 - Current
- My job as a CFT member is to carry out certain tasks through the store, making sure the store runs as smoothly as possible.
- My role is a very independent role, so I am used to working fast and efficiently by myself.
- Provided customer service by answering product and service related questions.
- Demonstrated strong problem solving skills when faced with challenging situations or complex inquiries from customers.
- Assisted co-workers during busy periods or whenever needed in order to provide excellent customer service.
- Demonstrated exceptional service skills by going above and beyond to satisfy customers on phone and in person.
- Established positive relationships with customers through effective communication techniques.
Sales Manager
Big Gs FIreworks
Mission
07.2020 - 12.2024
- Managed daily operations of sales department, including supervision of staff members.
- Supported sales team members to drive growth and development.
- Coached, developed and motivated team to achieve revenue goals.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Participated in negotiations with vendors regarding product purchases or contracts.
Education
Associate's degree - Business Management
South Texas College
McAllen, TX05.2025
High school diploma -
La Joya Palmview High School
Mission, TX06.2021
Skills
Warehouse operations
- Cash handling and cashiering
- Loading and unloading
- Sales expertise
- Customer service excellence
- Shift management
- Customer service
- Sales management
- Problem solving
- Relationship building
- Inventory management
- Goal-oriented mindset
- Revenue generation
- Business development
- Network development
Languages
English
Full Professional
Spanish
Professional
Timeline
Cross Functional Representative
HEB
08.2021 - Current
Sales Manager
Big Gs FIreworks
07.2020 - 12.2024
Associate's degree - Business Management
South Texas College
High school diploma -
La Joya Palmview High School
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