Autumn Cleveland
Boot Barn
Morgantown,WV
2
years of professional experience
Personable and upbeat, bringing strong interpersonal skills and positive attitude to customer interactions. Knowledgeable about product merchandising and point-of-sale systems, with knack for identifying customer needs and providing tailored recommendations. Dedicated to driving sales and enhancing customer satisfaction.
Work History
Retail Sales Associate
7 Months- Advised customers on product options, ensuring a positive and enriching shopping experience.
- Helped customers complete purchases, locate items, and join reward programs.
- Oversaw cash register activities, maintaining precision in transaction handling and optimizing checkout efficiency.
- Collaborated with team members to restock merchandise and manage inventory, ensuring shelves were consistently filled and organized for customer accessibility.
- Executed visual merchandising standards to create engaging product displays that attracted customer attention and enhanced shopping experience.
- Assisted customers in completing purchases, locating items, and enrolling in reward programs, fostering customer loyalty and satisfaction.
- Operated POS system accurately for sales, returns, and exchanges.
Groomer's Assistant
4 Months- Assisted in grooming services, enhancing pets' comfort and safety during procedures.
- Supported groomers by holding pets securely while ensuring a calm environment.
- Supported groomers by securely holding pets and maintaining a calm environment to reduce stress.
- Monitored pet behavior to identify signs of stress or discomfort, facilitating timely adjustments during grooming.
- Completed an internship over four months.
Assistant Store Manager
1 Year 9 Months- Assisted in daily store operations, ensuring smooth workflow and customer satisfaction.
- Supported inventory management by conducting stock audits and coordinating timely replenishment efforts to maintain optimal stock levels.
- Collaborated with team members to enhance product displays and optimize merchandising strategies.
- Executed cash handling processes, ensuring accuracy in register reconciliation and bank deposits.
- Developed loyal customer base through personalized interactions, resulting in increased repeat business and higher in-store visits.
Education
High School Diploma
- Honor Roll [First semester, Senior Year, Current]
- Relevant Coursework: [Creative writing (college course)] & [Genocide (college course)]
- Extracurricular Activities: [Varsity Golf]
- Volunteering [Elementary school (special eduction first graders)]
Associate of Science - Pre - Veterinary Medicine
- Relevant Coursework: animal sciences & agriculture science
- Field hockey, Pre - Veterinary medicine club, Block and Bridle Member
Skills
Customer service
Customer assistance
Cash handling
Suggestive selling
Customer support
Teamwork and collaboration
Time management
Availability management
Store opening and closing
Problem-solving
Patience and persistence
Pet care knowledge
Interests
I participate in low-impact exercises to strengthen core muscles.
Pilates
Enjoy participating in yoga for overall physical and mental well-being.
Playing field hockey and spending time team bonding
Getting involved in local advocacy groups to promote positive change in the community.
Exploring famous landmarks
historical sites
and cultural attractions in a new destination.
Timeline
Groomer's Assistant
Jarrasic Bark
09.2025 - 01.2026Read More
Retail Sales Associate
Boot Barn
08.2025 - 03.2026Read More
Assistant Store Manager
Columbus Pet Supplies
04.2024 - 01.2026Read More
Bordentown Reginal Highschool
High School Diploma
Read More
West Virginia University
Associate of Science from Pre - Veterinary Medicine
Read More