Open To Work
AUTUMN DALLMAN
Fort Myers
Work Preference
Summary
Luxury hospitality professional with a strong focus on guest satisfaction and operational efficiency. Demonstrated ability in financial reporting and team leadership, consistently optimizing workflows and enhancing service standards. Owner of a boutique bookkeeping service, delivering meticulous financial support to small businesses.
Overview
2027
2027
years of professional experience
Work History
Overnight Audit Manager
La Playa Beach & Golf Resort
Naples
01.2025 - Current
- Complete nightly and monthly financial reconciliations with precision
- Enhance guest satisfaction through refined luxury-level service
- Provide occupancy and revenue analysis for management
- Train staff to uphold elevated service standards
- Streamline late-night check-in/check-out processes
DELIVERY ASSOCIATE (Part-Time)
Amazon
01.2024 - Current
- Deliver packages safely and efficiently
- Maintain excellent customer interactions
- Perform vehicle safety checks
OWNER
Changing Times Bookkeeping
Fort Myers
01.2023 - Current
- Boutique bookkeeping and reconciliations for small businesses
- Prepare polished financial summaries
- Deliver confidential, detail-oriented service
TROLLEY DRIVER
South Seas Island Resort
Captiva
03.2024 - 09.2024
- Provided safe, friendly, informative guest transportation
- Supported eco-friendly driving practices
Retail Zone Manager
Paradies Lagardère
Fort Myers
11.2023 - 04.2024
- Oversee daily retail operations, staffing, inventory, vendor relations
- Managed 6 Stores including a PGA Store and a Brighton Store
- Conduct performance evaluations and productivity improvements
- Manage budgets and merchandising strategies
- Maintain premium customer service standards
CASE MANAGER (Remote – Work From Home)
Alta Resources
Fort Myers
01.2023 - 11.2023
- Managed premium Stellantis cases remotely
- Maintained accurate digital documentation
- Coordinated services and crisis support
- Strengthened communication between clients and providers
BUS DRIVER
L&L Transportation
Knoxville
02.2021 - 12.2022
- Transported students safely
- Maintained DOT compliance
GENERAL MANAGER
Baymont Inn & Suites
Gatlinburg
09.2017 - 03.2021
- Directed full hotel operations, budgets, staffing, procurement
- Managed P&L, financial reporting, and vendor contracts
- Elevated service standards and revenue performance
GENERAL MANAGER
Super 8 by Wyndham
Farragut
01.2014 - 07.2017
- Directed full hotel operations, budgets, staffing, procurement
- Managed P&L, financial reporting, and vendor contracts
- Elevated service standards and revenue performance
NIGHT AUDITOR / FRONT DESK SUPERVISOR
Four Points by Sheraton
Knoxville
12.2010 - 11.2014
- Completed nightly audits and balanced financial reports
- Delivered exceptional overnight guest service
SALES & OPERATIONS ROLES (Earlier Career)
Wyndham Resort • Changing Times Vacations • Burger King
- Led sales teams, negotiated contracts, managed operations
- Earned multiple sales and performance awards
Education
Bachelor of Arts - Tourism And Hospitality Management
UNLV – Hospitality College
Las Vegas, NV03-1990
Bachelor of Business Administration -
University of Michigan
Ann ArborSkills
- Guest Experience
- Night Audit
- Hotel Operations
- Bookkeeping
- Financial Reporting
- Retail Leadership
- Training & Development
- Conflict Resolution
- Team Leadership
- CDL B (Air Brakes & Passenger)
- Dependability
- Decision-Making
Timeline
Overnight Audit Manager
La Playa Beach & Golf Resort
01.2025 - Current
TROLLEY DRIVER
South Seas Island Resort
03.2024 - 09.2024
DELIVERY ASSOCIATE (Part-Time)
Amazon
01.2024 - Current
Retail Zone Manager
Paradies Lagardère
11.2023 - 04.2024
OWNER
Changing Times Bookkeeping
01.2023 - Current
CASE MANAGER (Remote – Work From Home)
Alta Resources
01.2023 - 11.2023
BUS DRIVER
L&L Transportation
02.2021 - 12.2022
GENERAL MANAGER
Baymont Inn & Suites
09.2017 - 03.2021
GENERAL MANAGER
Super 8 by Wyndham
01.2014 - 07.2017
NIGHT AUDITOR / FRONT DESK SUPERVISOR
Four Points by Sheraton
12.2010 - 11.2014
SALES & OPERATIONS ROLES (Earlier Career)
Wyndham Resort • Changing Times Vacations • Burger King
Bachelor of Arts - Tourism And Hospitality Management
UNLV – Hospitality College
Bachelor of Business Administration -
University of Michigan