Nikki ODea
Wildwood,NJ
Summary
Experienced bartender with 25 years in hospitality and customer service. Skilled in meeting customer needs and preferences after working in Philadelphia for two decades and Florida for five years. Known for exceptional service and creating memorable experiences. Passionate about delivering top-notch service and exceeding customer expectations.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Overnight audit
Bayfront inn
11.2024 - 05.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Server
Ravoli House
06.2024 - 11.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Marvis Diner
06.2024 - 11.2024
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
Server
Blu jelly
10.2024 - Current
- Breakfast and lunch server
Bartender and Server
Joey d’s
01.2021 - 06.2024
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Breakfast Server
Skillets Restaurant
01.2021 - 06.2023
- Developed rapport with regular customers, fostering loyalty and repeat business.
- Enhanced guest satisfaction by providing exceptional service during breakfast hours.
Bartender
Fish 41
11.2019 - 02.2021
- Bartender & server
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
Server
Another Broken Egg Cafe
05.2019 - 03.2020
- They never reopened after covid
Server
Watermark Grill
11.2024 - 05.2025
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Bartender and Manager
Erin's Isle
11.2018 - 10.2019
- Bartender, manager, inventory, hostess, cashier, beverage cart
- Worked in a fast paced restaurant and bar
- 20 years of experience making alcoholic beverages
- Interacted with customers
- Established and verified customer age prior to serving
- Served alcoholic beverages
- Prepped bartender
- Worked lunch, dinner, and closing shift
- Performed opening and closing duties
- Waited tables
Bartender
Rockledge Pub
08.2006 - 11.2018
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Obtained cash bank and stocked service bar to prepare for operation.
- Served & cooked for Patrons
Education
High school or equivalent - Computer
Cardinal Dougherty
Philadelphia, PA06.1998
Skills
- Bartending
- Busser
- Hostess
- Mixologist
- Restaurant Server
- Waitress
- Barback
- Management Experience
- Hospitality Experience
- Upselling
- Restaurant Management
- POS
- Microsoft Office
- Food Service
- Catering
- Banquet Experience
- Retail Sales
- Cash Handling
- Inventory Control
- Serving
- Sales Management
- Customer service
- Sales
- Cash register
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- High volume dining
Certification
Safe serve
Additional Information
While living in Philadelphia I was tips & ramp certified.
Timeline
Overnight audit
Bayfront inn
11.2024 - 05.2025
Server
Watermark Grill
11.2024 - 05.2025
Server
Blu jelly
10.2024 - Current
Server
Ravoli House
06.2024 - 11.2024
Server
Marvis Diner
06.2024 - 11.2024
Bartender and Server
Joey d’s
01.2021 - 06.2024
Breakfast Server
Skillets Restaurant
01.2021 - 06.2023
Bartender
Fish 41
11.2019 - 02.2021
Server
Another Broken Egg Cafe
05.2019 - 03.2020
Bartender and Manager
Erin's Isle
11.2018 - 10.2019
Bartender
Rockledge Pub
08.2006 - 11.2018
High school or equivalent - Computer
Cardinal Dougherty
Similar Profiles
BLESSIE JOY PAMARANBLESSIE JOY PAMARAN
Assistant Housekeeping Manager at Bayfront Quality Inn Suites-Sault Ste. MarieAssistant Housekeeping Manager at Bayfront Quality Inn Suites-Sault Ste. Marie
TONYA HATTONTONYA HATTON
Sales and Operations Manager at Quality Inn & Suites BayfrontSales and Operations Manager at Quality Inn & Suites Bayfront
ANNMARIE O'BRIENANNMARIE O'BRIEN
Paramedic at Orlando Health Bayfront HospitalParamedic at Orlando Health Bayfront Hospital
Lucas GehringLucas Gehring
Manager at Mariners ArcadeManager at Mariners Arcade
Kim JagaczewskiKim Jagaczewski
Hostess / Cashier at Surfside RestaurantHostess / Cashier at Surfside Restaurant