AUTUMN FROKE
Medford,OR
Summary
Compassionate and detail-oriented professional with experience in medical office administration, insurance claims processing, medical records, and healthcare coordination. Skilled in patient communication, appointment coordination, accurate documentation, and resolving insurance-related issues. Dedicated to providing friendly, organized, and efficient front office support while ensuring patients feel welcomed and cared for.
Overview
2027
2027
years of professional experience
Work History
Caregiver
A Country Home Adult Foster Care
Grants Pass, Oregon
2020 - Current
- Dedicated compassionate Night Shift Caregiver with 5+ years experience in a Level Three Senior Care Foster Home.
- Knowledge and experience in monitoring and recording residents' vital signs including administering medication, G-Tube feeding, Insulin Shots and Blood Glucose Checks.
- Transfers and Hoyster Lift Experience.
- Executed bed changes to uphold resident hygiene and enhance overall comfort.
- Evening and Morning Grooming, Light Housekeeping.
- CPR and First Aid Certified.
Residential Manager
Breeze Hill Foster Home
Grants Pass, OR
2008 - 2013
- Supported individuals with chronic mental illness and substance abuse, improving daily living skills and promoting independence.
- Coordinated medical appointments, transportation assistance, and facilitated access to essential healthcare.
- Tracked client medications to prevent health complications and ensure effective health management.
- Provided nutritious evening meals and maintained safe, clean living environment, fostering comfort and well-being for clients.
- Follow up on Personal Care Plan Goals.
- Submitted monthly Progress Notes, monthly and quarterly fire drills.
- Attended Management Meetings.
Office Assistant
Dr. Robert M. Gentry
Grants Pass, OR
2002 - 2005
- Performed data entry and maintained daily accounting records.
- Processed bank deposits and managed banking transactions.
- Worked with insurance company administrators to resolve claim issues.
- Ensured accurate documentation of medical records for compliance, including ICD-9 Coding.
Education
Writing, Speech, And Word Processing
Rogue Community College
Grants Pass, OR01-1997
Associate of Arts - Humanities/Liberal Arts
College of The Sequoias
Visalia, CA01-1994
Skills
Time Management
- Organization
- Team Work and Collaboration
- Communication/Active Listening
- Problem-Solving
- Adaptability
- Client Advocacy
- Conflict Resolution
- Empathy and Compassion
- Elementary Spanish
Timeline
Caregiver
A Country Home Adult Foster Care
2020 - Current
Residential Manager
Breeze Hill Foster Home
2008 - 2013
Office Assistant
Dr. Robert M. Gentry
2002 - 2005
Writing, Speech, And Word Processing
Rogue Community College
Associate of Arts - Humanities/Liberal Arts
College of The Sequoias