Job Search Status
Open to workDesired start date: Immediately
Desired Job Title
Membership Services RepresentativeManagerManagerWork Type
Full TimeGig WorkLocation Preference
On-SiteRemoteLocation: Bakersfield, CA
Open to relocation: Yes
Open To Work
Autumn Garner
Bakersfield,CA
Work Preference
Summary
Dedicated membership services representative with expertise in customer service, conflict resolution, and process improvement. Committed to enhancing member satisfaction through prompt issue resolution and clear communication.
Overview
20
20
years of professional experience
Work History
Membership Services Representative
Costco
San Luis Obispo, California
08.2017 - 03.2026
- Provided exceptional customer service to ensure member satisfaction and loyalty.
- Resolved member issues promptly to maintain a positive shopping experience.
- Educated members about store promotions and product offerings clearly.
- Managed cash register operations and processed transactions efficiently.
- Collaborated with team members to enhance service delivery and workflow.
Manager
Dennys Restaurant
Santa Paula, California
03.2015 - 08.2017
- Trained and supervised staff on service standards and operational procedures.
- Developed staff schedules to optimize coverage during peak hours.
- Oversaw inventory management, ensuring stock levels met operational needs.
- Resolved customer complaints promptly to enhance dining experience.
- Implemented cost control measures to maintain budget compliance and efficiency.
Manager
Eric Ericssons
Ventura, California
08.2006 - 06.2015
- Supervised daily restaurant operations, enhancing service quality and customer satisfaction.
- Trained and mentored staff on food safety and service protocols, fostering a culture of compliance and excellence.
- Oversaw compliance with health regulations, ensuring a safe and clean environment for guests and staff.
- Monitored staff performance and addressed issues.
- Coordinated with vendors to secure quality ingredients at competitive prices.
Education
Some College (No Degree) - Sterile Processing Technician
High Dessert Medical College
Bakersfield, CA06-2026
Skills
- Membership management
- Customer service
- Process improvement
- Attention to detail
- Team collaboration
- Conflict resolution
- Equipment maintenance
Timeline
Membership Services Representative
Costco
08.2017 - 03.2026
Manager
Dennys Restaurant
03.2015 - 08.2017
Manager
Eric Ericssons
08.2006 - 06.2015
Some College (No Degree) - Sterile Processing Technician
High Dessert Medical College