Autumn Hafner
Bergen
Summary
Dynamic and results-driven professional with a proven track record at BJs Wholesale, excelling in customer service and teamwork. Adept at multitasking and maintaining high standards of quality and organization, I effectively enhanced customer satisfaction and operational efficiency while ensuring compliance with health regulations. Strong problem-solving skills and attention to detail drive my success.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Produce Clerk/ Bakery
Bjs Whole Sale
2024.11 - 2025.03
- Assisted in receiving and inspecting produce deliveries for quality and freshness.
- Organized and maintained produce displays to enhance visual appeal and accessibility.
- Monitored stock levels, reporting shortages to ensure timely replenishment of inventory.
- Implemented proper storage techniques to extend shelf life of perishable items.
- Maintained cleanliness and organization of work area to comply with health standards.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Crew Member
Dunkin Donuts
2026.01 - 2026.04
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Crew Member
Drinking Donuts
2025.08 - 2025.12
- Delivered exceptional customer service in fast-paced environment.
- Operated coffee machines and equipment efficiently to ensure quality beverages.
- Assisted in maintaining cleanliness and organization of work area and equipment.
- Collaborated with team members to fulfill orders accurately and timely.
- Monitored inventory levels, restocked supplies, and reported discrepancies promptly.
- Adhered to food safety standards and health regulations consistently during operations.
- Engaged with customers to promote menu items and enhance overall experience.
- Supported training of new crew members on operational procedures and best practices.
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Education
Associate of Science - Nursing
SUNY, Brockport
Brockport, NYPhlebotomy
Genesee Community College
Batavia, NYHigh School Diploma -
Byron Bergen High School
Bergen, NY06.2024
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Problem-solving
- Attention to detail
- First Aid & CPR
- Flexible and adaptable
- Critical thinking
- Calm under pressure
- Decision-making
- Vital signs taking
- Recording of vital signs
Certification
Cpr
Timeline
Crew Member
Dunkin Donuts
2026.01 - 2026.04
Crew Member
Drinking Donuts
2025.08 - 2025.12
Produce Clerk/ Bakery
Bjs Whole Sale
2024.11 - 2025.03
Associate of Science - Nursing
SUNY, Brockport
Phlebotomy
Genesee Community College
High School Diploma -
Byron Bergen High School