Autumn Hanks

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Oversaw and managed all employees.

• Quickly promoted to front end assistant manager after 3 months as cashier.
• Promoted to deli assistant manager 1 year later to help department thrive.
• Given own department as starbucks lead months later, in charge of running all aspects of operations.
• Worked as HR bookkeeping fill in when main employee was out.
• Helped with seasonal resets each quarter throughout employment.

• Kept workplace clean and organized in line with restaurant policies.
• Greeted guests, promoted specials, and took orders.
• Prepared and presented food in compliance with health and safety guidelines.
• Trained team members to prepare sandwiches and other items according to instructions.

*franchise closed due to poor money management from owners.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.