Autumn Harrison
Sun Prairie
Summary
Analytical and detail-oriented Administrative Assistant experienced in coordinating, planning, and supporting daily operational functions. Offering expertise in delivering office and administrative support by applying strong technical and customer service skills. Seeking to thrive in a demanding, deadline-driven environment.
Overview
12
12
years of professional experience
Work History
Catering Assistant
Cranberry Creek Catering
Madison
04.2025 - Current
- Delivered exceptional customer service during events, addressing guest needs promptly.
- Assisted in food preparation for various events and gatherings.
- Set up and arranged catering equipment and supplies at event venues.
- Assisted in setting up and breaking down catering events.
- Ensured quality control of all food products before serving.
- Ensured compliance with health and safety standards in food handling practices.
- Adhered to all health department regulations regarding food handling and sanitation practices.
- Supported kitchen staff in maintaining cleanliness and organization of workspace.
- Cleaned kitchen equipment and surfaces after each event.
- Ensured proper storage of perishables in walk-in refrigerators, freezers, and dry storage areas.
- Prepared food items according to recipes and instructions.
- Ensured seamless operations by stepping in for missing staff by performing wide variety of food service work.
Customer Service Cashier
Metro Market
Sun Prairie
04.2024 - 04.2025
- Processed customer transactions efficiently and accurately at busy checkout lanes.
- Assisted customers with product inquiries and offered tailored recommendations to meet specific needs.
- Handled cash, credit, and electronic payments securely and responsibly.
- Maintained clean, organized checkout area to improve overall customer experience.
- Collaborated with co-workers on various tasks to ensure smooth store operations.
- Balanced cash drawers at end of each shift to ensure accurate financial records. at the end of each shift.
Waitress
The Jet Room
06.2023 - 03.2024
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Promoted excellent service to customers, contributing to increased referrals and walk-in business.
- Boosted restaurant revenue by upselling appetizers, desserts, and beverages along with entrees.
- Communicated effectively with kitchen staff to improve order accuracy and reduce returned dishes.
- Facilitated customer transactions by using cash registers and credit card machines for accurate cash out.
- Bussed tables during busy periods to support staff and enhance table turnover.
Material Handler
US Auto Force
10.2022 - 05.2023
- Expedited order fulfillment by accurately picking, packing, and shipping products to customers.
- Operated forklifts and pallet jacks to efficiently transport materials within the warehouse.
- Streamlined material handling procedures to reduce order processing time.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Used hand-held scanners and physical logs to accurately track item movements.
- Engaged in continuous improvement initiatives that enhanced warehouse performance.
- Supported company's sustainability efforts by recycling materials and reducing environmental impact.
Administrative Assistant
IUOE Local 139
11.2014 - 01.2019
- Coordinated scheduling of meetings, travel arrangements, and preparation of crucial documents for executive staff.
- Streamlined office procedures by developing and implementing effective strategies.
- Managed electronic records database and facilitated prompt access to file requests.
- Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff, greeting the public, proofreading, filing, sorting and handling incoming and outgoing mail.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Education
High School Diploma -
La Follette High School
Madison06-2004
Skills
- Event logistics support
- Food preparation
- Health compliance
- Quality control
- Perishable management
- Banquet setup
- Event setup
- Inventory management
Customer service
- Client-focused
- Customer-focused
- Attention to detail
- Time management
- Team collaboration
- Interpersonal communication
- Data entry
- Administrative support
- Office assistance
- Culinary plating techniques
- Meticulousness
Timeline
Catering Assistant
Cranberry Creek Catering
04.2025 - Current
Customer Service Cashier
Metro Market
04.2024 - 04.2025
Waitress
The Jet Room
06.2023 - 03.2024
Material Handler
US Auto Force
10.2022 - 05.2023
Administrative Assistant
IUOE Local 139
11.2014 - 01.2019
High School Diploma -
La Follette High School